Group Rooms Coordinator at L'Auberge Del Mar, a Noble House Resort – Del Mar, California

ABOUT US:

Located in the heart of Del Mar, L’Auberge is an award winning, luxury resort overlooking the Pacific Ocean from one of Southern California’s most picturesque coastal Villages. Estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts and an inviting ocean-view pool are just a few reasons why you would be proud to work here!

The JOB:

The Group Room Coordinator must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. The ideal candidate has a friendly demeanor, the ability to learn new computer programs, can multitask and complete projects in a timely manner. This person should demonstrate exceptional customer service and problem-solving skills.

Primary duties:

Build Groups/Blocks in Systems

Enter Rooming lists

Assisting/pre-block based on requests

Send weekly rooming lists to CSM/client with attrition table

Communicate via email and phone with clients as needed regarding reservations

Attend weekly Pick Up Review meeting

Attend weekly Resume Meeting

Review Group Final Billing

YOU:

Your friendly, energetic, and professional personality will be part of ensuring our guests’ stay is a memorable one

Our CULTURE:

The Noble House Hotels & Resorts philosophy emphasizes “location, distinction and soul.” Our properties are not a “one-size fits all”. And neither are our team members. What makes L’Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun!

The OFFER:

Our Team Members are our most important asset and that’s reflected in our benefits. L’Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including:

· A comprehensive Health Benefits Package to include Medical/Dental/Vision (including a MediExcel Plan)

· Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospitality Indemnity, Pet Insurance

· 401K Plan with Employer Match

· Paid Holiday/Vacation/Sick

· Onsite Complimentary Parking

· Free Means in EDR

· Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts

Career growth opportunities and recognition programs

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.

High School graduate or G.E.D. equivalent.

Six months reservations experience in the hospitality industry.

Knowledge of Outlook MS Word and Excel required.

Excellent written and verbal communication skills

Experience with Group Sales, PMS and CRS systems including (Delphi, SynXis and HMS preferred).

Occasional evening and weekend work to meet deadlines.

Capable of using multiple systems at the same time.

Self-starter results-oriented team player and demonstrates a high-level attention to detail.

Flexibility and adaptability to a dynamic evolving environment.