Systems Engineer, Senior at General Dynamics Information Technology – Brington and Molesworth, England

GBR Molesworth - Royal Air Force Molesworth (APC185)
Full time
RQ217036
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret/SCI

Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Containerization, DevOps, Kubernetes
Certifications:
None
Experience:
10 + years of related experience
US Citizenship Required:
Yes

Job Description:

Deliver simple solutions to complex problems as an Operations & Support Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours.

At GDIT, people are our differentiator. As an Operations & Support Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared Operations & Support Engineer joining our team to support our intelligence customer in the United Kingdom.

HOW AN OPERATIONS & SUPPORT ENGINEER WILL MAKE AN IMPACT

JOB DESCRIPTION

Ensure the safety and security of our nation as an Operations & Support Engineer at GDIT. You'll apply the latest technology and will provide operational support to mission critical systems tasked with delivering intelligence products across the IC. Here, your work will have meaning and impact as you deliver your best every day.

At GDIT, people are our differentiator. As an Operations & Support Engineer you will help ensure today is safe and tomorrow is smarter. He or she will monitor, communicate and remediate service disruptions for responsible sites ensuring that functionality and uptime is sustained.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Supports existing regional staff located onsite to ensure applications and services running on-premise are functioning as expected.
• Serves as Tier 3 CONUS operations support to address technical issues or high impact incidents in conjunction with regional staff and leads.
• Captures "Lessons Learned" from incidents in the form of after action items providing feedback to the development team for fixes or enhancements while also maintaining a living set of playbooks to assist in future remediation that Tier 1 & 2 team members can utilize.
• Communicates across teams when an incident requires input and/or resolution from externals (ex. Application Owners, Networking, IDAM Providers)
• Work with other team members in the execution of daily and routine procedures to maintain system state of health, responding to issues as they arise, or gathering pertinent information for troubleshooting
• Update operations log on daily activity progress, and reviews all operator log entries for accuracy.
• Perform regular twice a week site deployments following instructions provided by the development team and validate successful updates.
• Support system testing after major platform upgrades and during maintenance activities
• Monitor application performance to be able to respond to event notifications and determine courses of action
• Coordinating with other team members to maintain system state of health
• Report discrepancies concisely as they occur
• Investigate and rectify procedural discrepancies
• Identify areas of process improvement
• Coordinate with subsystem engineering subject matter experts to implement configuration changes and other maintenance activities on the network in accordance with operational procedures
• Supporting and engaging in programs, projects and practices behind the client's culture and strategy, and comply with all policies and procedures
• Following industry and department policies and regulations to ensure client's services are consistent with, and/or superior to, industry best practices

EDUCATION:

• Bachelor's Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.

QUALIFICATIONS:

10+ years of related software development experience

Required Skills:

• Proficiency in system administration and maintenance
• Understanding of DevOps principles and tools (e.g., Docker, Kubernetes, Jenkins).
• Experience with Containerization and Kubernetes.
• Troubleshooting and problem-solving skills related to hardware, software and network issues.
• Ability to perform root cause analysis for system failures and implement corrective actions.
• Basic experience with scripting languages such as Python, Bash, or PowerShell.
• Capacity to make decisions under pressure and manage competing priorities.
• Strong communication skills to liaise with stakeholders and convey technical information effectively.
• Strong analytical and critical thinking skills.
• Ability to work independently as well as in a team environment.
• Customer-focused mindset with a dedication to meeting service level agreements (SLAs) and customer expectations.
• Active TS/SCI clearance required and eligibility to obtain a CI poly

Desired Skills:

• Experience managing container platforms (e.g., Openshift)
• Strong experience with scripting languages such as Python, Bash, or PowerShell
• Ability to troubleshoot Postgres Databases
• Familiarity with messaging systems (e.g., Pulsar, Kafka, NATS JetStream)

Location: Customer Site

US Citizenship Required

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

#RoverGSS

The likely salary range for this position is $107,744 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Onsite

Work Location:
International

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About Us

Join our 30,000 everyday heroes. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. For more information about GDIT's Privacy Policy, click here: