Community Patient Navigator in Addison, Texas at Solis Mammography

Position Title: Community Patient Navigator
Req ID: 5001194383000
Location: Addison, Texas, United States
Position Details

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

Job Description

Community Patient Navigator

Looking to elevate your career? Join us!

Work Location: Remote with onsite as needed

Work Hours: Full time

The Community Patient Navigator is a non-clinical, paraprofessional assistant to radiologists and clinical staff, serving as a liaison to patients and referring physician community. This role is dedicated to assuring patients receive a variety of result types as well as understand appropriate follow up measures for continuity of care. The responsibilities are wide-ranging, including communication with patient care team, identification of barriers to care, as well as detailed tracking of the patient journey.

Department Highlights:

• Career Development: Opportunities for career advancement.
• Work-Life Balance: Flexible scheduling allows a hybrid in-office/work from home environment.
• Highly Collaborative Environment: Ability to work with team members across departments.

Here is what you will need:

• High School diploma, associates preferred.
• Minimum of 4 years healthcare industry experience
• Previous experience in high risk patient management, breast imaging or cancer care preferred
• Excellent oral and written communication skills
• Strong data input and quality control skills
• Ability to read, write, and comprehend medical terminology
• Willingness to learn specific processes and terminology
• Work independently with minimal supervision
• Extremely organized and detail oriented
• Ability to apply common sense understanding to carry our detailed and sometimes complex written or oral instructions.
• Outstanding customer service skills with both internal and external customers
• Strong ability to interface with all levels of individuals
• Demonstrate high level of confidentiality and professionalism
• Ability to sit for long periods of time
• Experience with Microsoft Office Suite applications

A Day in the Life of a Community Patient Navigator:

• Provide services and support for the following areas:
• Accountable for communicating and documenting results to patient care team in a timely manner
• Accountable for communicating and documenting results to patient, when that task is delegated, in a timely manner
• Maintain a patient database to monitor results ensuring no patient experiences delays in their clinical pathway
• Patient handoff to referring, community and joint venture partners when appropriate
• This position may be assigned to one of the following teams: biopsy navigation or high risk navigation.
• Ongoing RIS/MIS utilization
• Adhere to company regulatory compliance requirements
• Must be adaptable to rapid growth and amenable to team environment
• Track necessary data via various verbal and written communication methods
• Perform other work-related duties as assigned

Why Solis Mammography?

• A Great Place to Work, earning this prestigious award for multiple years running.
• Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.

Area of Interest: Corporate Office and Leadership

Position Type: Full Time

Salary Hourly: Hourly