Cleaner in Cincinnati, Ohio at Uptown Rental Properties LLC

POSITION OVERVIEW

Job Title: In-House Cleaner

Reports To: Facilities & Operations Manager

Direct Reports: N/A

FSLA Status: Exempt

Job Summary: The Uptown Rental property in-house cleaner will be responsible for the completion of all assigned janitorial service requests in a timely and professional manner.

Key performance objectives in order of priority with projected time allocation are:

1 Maintains the overall cleanliness of assigned property interior areas and common spaces to the leading standards set by Uptown Rental Properties. 40%

2 Completely assigned service requests in a timely and cost-conscious manner to maximize productivity across all assigned properties. 30%

3 Maintaining the Cleaning vehicles, tools, equipment, and cleaning storage locations. 10%

Note: Twenty percent of time is reserved for ancillary responsibilities and activities unrelated to the performance objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Other duties may be assigned.

Interpersonal Responsibilities

1. Serve as the cleaning representative of Uptown Rental Properties, always modeling exemplary professional behavior.

Operational Responsibilities

1. Reviews of daily work orders with Facilities & Operations Manager to ensure their completion in time, requesting support with materials, equipment and other resources as needed.

2. Manages and prioritizes daily work orders assigned, notifying Facilities & Operations Manager of any issues regarding their timely completion as needed.

3. Completes all reoccurring work orders for all-assigned property, including but not limited to, Cleaning, floor cleaning, trash removal, etc.

4. Assist other in-house cleaners in the completion of work orders as needed.

5. Uses the internal work order management software to record status of work orders and time allocation of Uptown Rental Properties resources.

6. Communicate with Facilities & Operations Manager about any issues I work order completion to ensure a prompt resolution, as necessary.

PERFORMANCE FACTORS: The performance factors described here are core abilities that translate into desired on-the-job behaviors which contribute to the employee successfully achieving the performance objectives of this job and fulfilling the assigned responsibilities.

1. Flexibility: Responds promptly to shifts in direction, priorities and schedules; demonstrates agility in accepting new ideas, approaches and/or methods; effective in juggling multiple priorities and tasks; modifies methods or strategies to fit changing circumstances; adapts personal style to work with different people; maintains productivity during transitions, even in the midst of chaos; embraces and/or champions change.

2. Goal Achievement: Establishes goals that are relevant, realistic, and attainable; identifies and implements required plans and milestones to achieve specific business goals; initiates activity toward goals without necessary delay; stays on target to complete goals regardless of obstacles or adverse circumstances.

3. Personal Accountability: Accepts personal responsibility for the consequences of personal actions; avoids placing unnecessary blame on others; maintains personal commitment to objectives regardless of the success or failure of personal decisions; applies personal lessons learned from past failures to moving forward in achieving future successes.

4. Planning and Organizing: Works effectively within established time frames and priorities; utilizes logical, practical and efficient approaches; prioritizes tasks for optimum productivity; develops procedures, processes and systems for order, accuracy, efficiency and productivity; anticipates probable effects, outcomes and risks; develops contingency plans to minimize waste, error and risk; allocates, adjusts and manages resources according to priorities; monitors implementation of plans and makes adjustments as needed.

5. Problem Solving Ability: Utilizes logic and systematic processes to analyze and solve problems; defines the causes, effects, impact and scope of problems; identifies the multiple components of problems and their relationships; prioritizes steps to solution; develops criteria for optimum solutions; evaluates the potential impact of possible solutions and selects the best one.

6. Self-Management: Independently pursues business objectives in an organized and efficient manner; prioritizes activities as necessary to meet job responsibilities; maintains the required level of activity toward achieving goals without direct supervision; minimizes workflow disruptions and timewasters to complete high-quality work within a specified time frame.

7. Teamwork: Respects team members and their individual perspectives; makes team mission and objectives a priority; works toward consensus when team decisions are required; meets agreed-upon deadlines on team assignments and commitments; shares responsibility with team members for successes and failures; keeps team members informed regarding projects; supports team decisions; recognizes and appreciates the contribution of team members; behaves in a manner consistent with team values and mission; provides constructive feedback to team and its members; responds positively to feedback from team members; raises and/or confronts issues limiting team effectiveness.

Physical Demands

The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Minimum Qualifications

1. 2+ Years’ Experience in Cleaning & Janitorial services

2. Professionalism

3. Communication

4. Licenses & Certifications

5. Education