Logistics Coordinator at Viken Detection – Burlington, Massachusetts

PURPOSE AND SCOPE: The Logistics Coordinator is responsible for the end-to-end execution of domestic and international shipments. This role manages all critical documentation, scheduling, and tracking while serving as the central point of contact for all transit matters. Beyond daily operations, this position takes the lead in logistics data analysis, evaluating shipping spend and carrier performance to provide data-driven recommendations that optimize inbound and outbound efficiency.

RESPONSIBILITIES:

• Manage all paperwork for global transit, including commercial invoices, packing lists, and HTS classification to ensure seamless customs clearance.
• Lead the scheduling, tracking, and point-of-contact (POC) duties for all shipments, ensuring real-time visibility for internal and external stakeholders.
• Regularly analyze shipping spend and transit times to identify trends and provide actionable insights for cost reduction.
• Interface directly with freight companies to evaluate service offerings and strengths; provide management with data-backed overviews and recommendations for preferred partners.
• Maintain strict adherence to International Shipping Compliance and Import/Export laws to minimize risk and delays.
• Support the Sales and Purchasing teams by providing accurate, competitive freight quotes based on current market options and service levels.

• Experience: 5+ years in logistics, with a mandatory focus on extensive international shipping.
• Analytical Skills: Proven ability to analyze logistics data (Excel/ERP) to influence operational decisions.
• Compliance: Strong knowledge of global trade regulations, customs procedures, and incoterms.
• Systems: Proficiency in ERP systems and logistics platforms; advanced skills in Microsoft Excel.