Data Processing Technician - Full-Time (Day Shift) at Southend Pharmacy – Houston, Texas

Company Overview

Southend Pharmacy is a modern 503A compounding pharmacy built on clinical precision, operational clarity, and a human-first approach. Licensed in 35+ states and focused on longevity-aligned therapeutics, we support providers and their patients with precision in compounding and transparent processes. Southend Pharmacy operates at the intersection of innovation, ambition, and clinical excellence—blending precision, clarity, and compassionate support to help providers deliver patient-centered, clinically guided care across every step of the treatment journey.

Job Summary

The Data Processing Technician will be responsible for, but not limited to, ensuring the seamless and compliant flow of critical information and finances within our compounding pharmacy. This key role manages the accurate entry of prescription details, performs dosage calculations, and oversees all patient and provider billing. Success in this position requires a high degree of precision, strong organizational skills, and exceptional professionalism in handling sensitive data and financial interactions. This is a full-time, day shift role working the hours of 9:00 am to 5:30 pm CST with rotating weekend shift coverage.

Key Responsibilities

• Process and accurately input all prescription and medication data into the pharmacy system, with focused attention on LifeFile.

• Calculate, verify, and document correct dosages based on precise prescription details, ensuring patient safety.

• Manage and process all patient financial transactions, including receiving payments, updating card information, and resolving credit card declines promptly.

• Oversee and process internal billing for established house accounts with clinics and providers.

• Perform rigorous weekly billing audits to confirm all outgoing orders have corresponding payments and to maintain precise, compliant financial records.

• Act as the primary point of contact for patients and providers via phone and email regarding all payment, account, and billing inquiries.

• Collaborate closely with pharmacists and the operations team to swiftly resolve any data discrepancies and ensure overall data integrity.

• Assist with essential operational tasks, including inventory management and tracking medication supplies

• Uphold strict compliance with all applicable pharmacy laws, regulations, and HIPAA guidelines in every process.

Qualifications
Required

• High school diploma or equivalent

• Certified Pharmacy Technician, registered with either the Texas State Board of Pharmacy (TSBP)

• At least 2 years of professional experience in a pharmacy setting, focusing on data entry, operations, or billing

• Demonstrated experience (minimum one year) using pharmacy software and data management systems (PMS)

• Exceptional detail-orientation, strong organizational abilities, and the capacity to operate accurately and efficiently in a dynamic, high-volume environment

• Must exhibit punctuality and flexibility to adapt to shifting operational priorities

Preferred

• Experience in a compounding pharmacy setting (503A or 503B)

• Advanced proficiency with the LifeFile pharmacy system

Physical Requirements

• Ability to sit for extended periods of time at a desk and working on a computer

• Ability to communicate effectively in person, over the phone, or via virtual meeting

• Ability to maintain focus in a typical office environment with moderate noise levels

• Ability to perform repetitive motions with hands and arms, such as typing.

Benefits and Compensation

• Compensation rate: $19-$22 per hour.

• Comprehensive benefits package including medical, dental, paid time off.

• Eligibility for quarterly bonuses based on performance.

• Ample opportunities for professional development and career growth.

Southend Pharmacy does not provide employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.

Southend Pharmacy Equal Opportunity Employer Statement
Allia Health Group is proud to be an Equal Opportunity Employer where we are committed to fostering a diverse and inclusive workplace. We are committed to cultivating a culture where all team members feel valued & respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other characteristics protected by applicable law.

If you have any questions or require immediate assistance or accommodations during the application or interview process, please contact us at recruiting@alliahealth.co.