Lead Direct Support Professional – Residential Services (Hammond/Schererville) at AccessAbilities, Inc. – Merrillville, Indiana

Lead with Purpose at AccessAbilities

AccessAbilities is seeking an experienced human services professional to serve as Lead Site Coordinator for our residential homes in Hammond and Schererville. This is a working leadership role responsible for overseeing daily site operations, supporting Direct Support Professionals (DSPs), and ensuring excellence in person-centered care and regulatory compliance.

This opportunity is ideal for an experienced DSP Lead, Assistant Manager, or Residential Supervisor ready to take ownership of site-level performance and grow within a mission-driven organization.

If you are dependable, proactive, and committed to high standards of care, we encourage you to apply.

Position Overview
The Lead Site Coordinator provides day-to-day operational leadership within assigned residential homes serving individuals with developmental disabilities. This role bridges direct care oversight, compliance management, and team supervision to ensure services are delivered safely, consistently, and in alignment with regulatory requirements.

This is a visible, hands-on leadership role requiring accountability, organization, and sound judgment.

Key Responsibilities
- Ensure services align with Person-Centered Individual Support Plans (PCISPs)
- Provide leadership, mentoring, training, and accountability to DSP staff
- Monitor and review documentation for accuracy and compliance
- Oversee medication administration and health plan implementation
- Coordinate scheduling, staffing coverage, and call-off management
- Maintain readiness for state inspections and internal audits
- Identify operational gaps and implement corrective action
- Model professionalism, ethical leadership, and strong communication

Qualifications
- Minimum 1 year of experience in human services (supervisory experience strongly preferred)
- Experience supporting individuals with developmental disabilities
- Demonstrated leadership ability in a residential or similar setting
- Strong organizational, documentation, and compliance knowledge
- Ability to meet physical and operational requirements of residential services
- Valid driver’s license, reliable transportation, and ability to meet background and screening requirements
- Candidates with prior site leadership experience, multi-site exposure, or familiarity with state compliance standards are strongly encouraged to apply.

What We’re Looking For
The ideal candidate:
- Holds themselves and others to high professional standards
- Communicates clearly and provides constructive coaching
- Anticipates and addresses issues proactively
- Balances mission-driven care with operational excellence
- Leads with accountability, respect, and consistency
- Brings structure and organization to fast-paced environments

Compensation and Benefits
- Competitive pay based on experience
- Full-time or part-time flexibility
- Paid Time Off (PTO)
- Paid Holidays (full-time positions)
- Health, dental, vision, life, critical illness, short-term and long-term disability insurance (based on eligibility)
- 401(k) with employer match (based on eligibility)
- Defined leadership development pathway within a growing organization

Why Join AccessAbilities?
At AccessAbilities, we empower individuals to live independent and meaningful lives. Our leaders set the tone for excellence, accountability, and compassion across our residential programs.

This role offers the opportunity to:
- Influence site culture and performance
- Develop leadership skills in a supportive environment
- Make a measurable impact on individuals served and team members

If you are ready to step into a leadership role where your initiative and professionalism will be valued, we invite you to apply.
AccessAbilities is an Equal Opportunity Employer committed to fostering an inclusive and respectful workplace.