Senior Product Manager (Care Mode) at Fullscript – Toronto, South Dakota
Fullscript
Toronto, South Dakota, 57268, United States
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About This Position
Senior Product Manager (Care Mode)
What Youll Do:
About Fullscript
Were an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
The Role:
Care Mode is one of the most important bets were making at Fullscript. Its a new kind of care experiencean adaptive, longitudinal companion that helps patients stay engaged, connected, and on track. For practitioners, its a powerful way to extend care between visits, reinforce clinical guidance, and surface meaningful trends that improve outcomes over time.
This is not a feature teamits a transformation team. And as a Product Manager on Care Mode, youll play a pivotal role in bringing it to life.
Youll own the end-to-end delivery of key patient-facing initiativeshelping patients follow through on care plans and helping practitioners trust what we ship. Youll work closely with Design and Engineering, while also aligning across Clinical, Data, Marketing, and Practitioner teams to coordinate delivery and maintain coherence across surfaces.
This role is for a high-agency, delivery-driven PM who thrives in ambiguity, creates clarity, and moves work forward with momentum. Youll help ensure what we ship is clinically sound, patient-centered, and scalable for the future.
- Lead initiatives from discovery through launch, including problem framing, scope definition, PRDs, execution, and iteration.
- Drive focused, fast-paced delivery cadences with Design and Engineeringgrooming, sequencing, and making tradeoffs with clarity.
- Translate big-picture strategy into practical, measurable product work that reinforces clinical credibility and drives patient follow-through.
- Own and ship Care Mode features end-to-end, including defining hypotheses, sequencing MVPs, and iterating based on real-world engagement signals.
- Support behavior change by designing and driving rapid experimentation on patient engagement tactics (nudges, check-ins, reinforcement loops, contextual prompts).
- Define success metrics up front, and validate them post-launch using tools like Mixpanel and Looker.
- Partner with Analytics to build dashboards and run fast, lightweight learning loops that guide future iterations.
- Collaborate with Clinical, Product, and Practitioner teams to ensure new experiences are trusted, safe, and aligned across surfaces.
- Work with Marketing and Customer Success to support positioning, launch planning, and practitioner education.
- 5+ years of Product Management experience, with full ownership of feature delivery.
- Strong communication and writing skillsclear PRDs, good decisions, clean execution.
- Experience shipping mobile-first product experiences (native or responsive web).
- Comfort with product analytics and defining instrumentation.
- Familiarity with experimentation practices and launch safety (e.g., phased rollouts, kill switches).
Bonus if you have:
- Background in healthcare or high-trust environments.
- Exposure to behavior change or habit-formation design patterns.
- Experience building digital coaching and engagement systems.
- Generous PTO and competitive pay
- Fullscripts RRSP match program for financial health
- Flexible benefits package and workplace wellness program
- Training budget and company-wide learning initiatives
- Discount on Fullscript catalog of products
Why Join Us?
Were building something bigand different. Care Mode is a core part of Fullscripts future, and this role is a chance to define what care looks like in the moments between visits. Youll help practitioners scale their care, help patients stick to their plans, and help make healthcare feel more human.
You arent just shipping features. Youre helping shape the future of how care is delivered.
If that sounds like something youd be proud to work onwed love to talk.
Compensation range
The salary range for this role is between $120,000 and $150,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscripts total rewards package.
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
Why Fullscript
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
What to Know Before You Apply
Were grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. Were not able to respond to individual messages about open roles on email or social channels.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
Learn More
@fullscriptHQ on instagram
Fullscript Careers Videos
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Job Location
Toronto, South Dakota, 57268, United States
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