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Office Manager at CRYSTALS CUDDLE BUGS CHILDCARE CENT – Rosemount, Minnesota

CRYSTALS CUDDLE BUGS CHILDCARE CENT
Rosemount, Minnesota, 55068, United States
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About This Position

Benefits Available:

  • No weekends, or holidays!
  • Childcare discount for your own children
  • United Healthcare medical plan options for you and your family
  • Aflac - Dental, Vision, Orthodontic and supplemental insurance plan options
  • LifeMart 24/7 EAP counselors and free therapy sessions available for all employees
  • 401K with up to 4% match available with diverse and excellent investment options
  • Paid Time Off (35+ hours)
  • Holiday Pay (35+ hours)
  • Safe and Sick Time (Part-Time Employees)
  • MN Paid Leave available to all employees residing in Minnesota

Schedule is non-negotiable. M-F 10:15AM-6:15PM

Hiring Timeline (Subject to Change)

  • March 17-23: Accepting Applications
  • March 24-27: First Round Interviews with Director and Assistant Director
  • March 30: Second Round of Interviews for Finalists with Director, COO and CEO
  • April 6-7: New Office Manager Training with COO
  • April 8-10: New Office Manager Training with Director and Assistant Director
Office Manager Job Description

Crystal’s Cuddle Bugs Childcare Center

POSISTION SUMMARY

As a crucial member of our childcare center team, the Office Manager plays a pivotal role in creating a welcoming, professional, and supportive environment for visitors, families, and staff. Serving as the first point of contact for incoming phone calls and visitors, the Office Manager ensures exceptional customer service at all times. This role oversees general office operations, maintains cleanliness and organization, manages inventory and purchasing, and provides administrative and operational support to childcare staff and leadership. The ideal candidate demonstrates strong organizational skills, attention to detail, professionalism, and a customer-oriented approach that contributes to a positive center culture.

DUTIES AND RESPONSIBILITIES

  • Oversee daily office operations to ensure smooth and efficient functioning.
  • Greet visitors, answer incoming phone calls, and provide excellent customer service.
  • Coordinate appointments and manage staff calendars and schedules.
  • Supervise, mentor, train, and coach staff; delegate assignments to ensure productivity.
  • Purchase office supplies and equipment while maintaining appropriate inventory levels.
  • Assist in classrooms, provide lunch support, or serve as a driver when needed.
  • Plan and coordinate staff coverage during absences or illnesses.
  • Demonstrate a proactive approach by completing tasks on time or communicating alternate plans when necessary.
  • Post contagious illness notifications for parents in accordance with center policies.
  • Provide direct administrative and operational support to the Center Director and Assistant Director.
  • Create professional presentations and materials for social media and management-level reports.
  • Maintain building security and ensure the facility is properly prepared during closing duties.
  • Maintain a valid driver’s license and safely transport children when required.
  • Perform other related duties as assigned by management.

    • SUPERVISORY RESPONSIBILITIES

  • Directly supervises Teachers, Assistant Teachers, and Aides.
  • Carries out supervisory responsibilities in accordance with center policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.

    • QUALIFICATIONS

    Preferred Education and Experience:

  • Bachelor’s (BS) or Associate’s (AS) degree in a related field; or
  • 1–2 years of related experience or training; or
  • An equivalent combination of education and experience.

    • Required Qualifications:

  • Must meet minimum DHS qualifications as an Early Childcare Teacher to serve as classroom support when needed.

    • DRIVER’S LICENSE AND TRANSPORTATION

  • Must possess a valid driver’s license.
  • Must have reliable personal transportation and flexibility for varying shifts.

    • CERTIFICATIONS, LICENSES, AND REGISTRATIONS

  • Adult and Pediatric CPR and First Aid certification within 90 days of employment (must remain current).
  • Completion and ongoing maintenance of all annual DHS training requirements, including but not limited to:
  • AHT
  • SUID
  • Risk Reduction
  • Supervision for Safety
  • Child Development
  • OSHA Training
  • Food Safety Certification
  • Must be able to serve as a backup driver and maintain Car Seat Safety training per DHS requirements.

    • COMPUTER SKILLS

  • Proficiency in inventory software, Microsoft Office Suite, and payroll systems.
  • Ability to effectively operate and manage multiple computer and phone applications for onboarding, paperwork updates, scheduling, and daily check-ins/check-outs.
  • Ability to participate in staff communication and updates through required applications.
  • Office management experience required.
  • Previous managerial experience preferred but not required.

    • CORE COMPETENCIES

  • Diversity: Respects cultural differences; promotes inclusion and a harassment-free environment.
  • Ethics: Demonstrates integrity, trustworthiness, and respect; upholds organizational values.
  • Adaptability: Adjusts effectively to change and unexpected situations.
  • Attendance & Punctuality: Consistently reliable and timely; ensures coverage when absent.
  • Business Acumen: Understands business implications and resource management.
  • Customer Service: Responds promptly and professionally; manages difficult situations effectively.
  • Dependability: Takes responsibility, follows through on commitments, and meets deadlines.
  • Initiative: Seeks opportunities to improve processes and support the team.
  • Interpersonal Skills: Communicates respectfully; maintains confidentiality; manages conflict constructively.
  • Judgment: Makes sound decisions using accurate information and appropriate input.
  • Leadership: Motivates others; accepts feedback; recognizes contributions.
  • Communication (Oral & Written): Communicates clearly, professionally, and effectively.
  • Planning & Organization: Prioritizes tasks, manages time efficiently, and meets objectives.
  • Problem-Solving: Identifies issues promptly and develops effective solutions.
  • Professionalism: Maintains composure, accountability, and respect under pressure.
  • Quality Management: Demonstrates accuracy, thoroughness, and continuous improvement.
  • Safety & Security: Follows safety procedures and reports unsafe conditions.
  • Teamwork: Supports team success and contributes to a positive work environment.

    • PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Occasionally required to stand or walk.
  • Occasionally required to drive children in a 15-passenger or other center vehicle.
  • Frequently required to sit and use hand and finger dexterity.
  • Occasionally required to climb, balance, bend, stoop, kneel, or crawl.
  • Continually required to talk or hear.
  • Occasionally exposed to outdoor weather conditions.
  • Frequently exposed to bloodborne or airborne pathogens or infectious materials.
  • Noise level is typically moderate to loud.
  • Must frequently lift and/or move up to 40 pounds.
  • Vision abilities required include close, distance, peripheral vision, depth perception, and the ability to adjust focus.

    • Job Location

    Rosemount, Minnesota, 55068, United States
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    Job Location

    This job is located in the Rosemount, Minnesota, 55068, United States region.

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