Housekeeper at Generation Hospitality – Billings, Montana

About Hilton Garden Inn Billings

As a recognized leader in the hospitality industry, Hilton Garden Inn Billings brings unparalleled expertise in marketing, sales, operations and revenue management.

· Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.

· Checks the inventory of cleaning cart and adds any necessary supplies.

· Knocks and announces self before entering room; returns at a later time if rooms are occupied.

· Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.

· Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.

· Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.

· Wipes surfaces in room and cleans mirrors.

· Vacuums floors and removes trash.

· Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.

· Ensures room meets hotel standards with a final walkaround.

· Notifies supervisor of room availability and reports any suspicious activity to security.

· Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.

· Notifies maintenance department of needed maintenance or repairs.

· Takes found items to designated lost and found area if guest has checked out.

· Performs other related duties as assigned.

· Detail-oriented and thorough.

· Ability to remain discreet and respect the privacy of guests.

· Ability to perform consistent work to the highest of standards.

· Ability to interact with guests in a pleasant, friendly way.

· Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

· Prolonged periods standing and walking and frequently pulling, pushing, and bending.

· Must be able to lift up to 15 pounds at times.

· Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.