Customer Service Representative at The Toledo Blade – Toledo, Ohio

The Blade, the Pulitzer-prize winning newspaper serving northwestern Ohio and southeastern Michigan, has an opening for a part-time customer service representative in its Customer Care Department.

Position responsibilities include: responding to calls from subscribers, carriers and delivery managers; interacting with transportation drivers; handling customer service issues, billing issues and promotion of The Blade on all platforms.

The successful candidate will have the following qualifications:

• Excellent spelling, grammar and verbal communication skills
• The ability to type 35 WPM and computer experience
• Able to multi-task and possess strong time-management skills
• Flexibility to work Monday through Friday 7:00am-2:00pm; and Saturday and Sunday 7:30am-11:00am
• Minimum of 1-2 years of call center and/or customer service experience
• A High School diploma is required