Front Office - Full time at Ramin Tayami MD Inc – Oceanside, California

Tayani Institute is seeking a dynamic, energetic and knowledgeable Medical Front Office to join our growing and thriving Ophthalmology/Optometry practice.

Our practice provides a broad array of ophthalmology, optometry, optical and plastic surgery services. We are a high volume, fast paced practice offering competitive pay and benefits.

Job duties for the Front Office position include, but are not limited to the following:

• Answer incoming calls and greet patients in a professional and courteous manner.
• Answer patients’ questions and give them all information pertaining to all medical and cosmetic procedures provided in our practice.
• Schedule appointments for new and existing patients. Ensure that patients are scheduled with the appropriate doctor and location using NextGen software.
• Obtain patients’ demographics and insurance information when entering them into the system. Check patient eligibility for medical and vision insurance coverage.
• Work on any tasks or projects as assigned by the department manager.
• Collect co-pays when copays apply. Collect patient balances and keep accurate records of all transactions.
• Scan all patients’ personal and medical documents before shredding.
• Give patients’ their next appointment as recommended by the treating doctor.
• Travel to work Front Office duties at other locations may be needed on occasion.
• Any other duties that you may be assigned during your workday by your manager.
• Possible tasks related to billing department as instructed and guided by the billing manager
• Medical record management.

PM22

1. 3+ years recent EMR experience required (preferably NextGen EPM/EHR)
2. 3+ years recent Medical Front Office role required - patient check-in, patient check-out, scheduling appointments, scanning into EMR, strong customer service and ability to multi-task
3. Excellent customer service skills
4. Ability to actively engage the patient
5. Pleasant, professional demeanor
6. Must have reliable transportation