LAB RECEPTIONST at Slocum-Dickson Medical Group, PLLC – New Hartford, New York

Job Summary: Responsible for the efficient flow of patients in and out of the laboratory, monitoring incoming and outgoing reports, answering the phone, retrieving test results as needed and general inter-departmental communication.

Duties and Responsibilities:

• Greets patients; receives requisitions and processes accordingly; in depth computer knowledge to include checking in patients, verifying orders at order entry, accessing EMR, generating & sorting of ABN’s, retrieving and delivering lab results/reports, receive and order specimens, filing and scanning outside physician orders.
• Answering phones and following through on problems, fax reports, instruct patients on proper specimen collection and other related duties as needed.

RELATIONSHIP WITH OTHERS: Direct relationship with patients, staff, physicians, and administration. Must maintain a courteous and effective working relationship with patients, staff, physicians, and administration.

EDUCATION/EXPERIENCE/KNOWLEDGE: Graduated from High School or completed GED requirements and some experience in medical office environment preferred. Phlebotomy experience preferred.

Possesses knowledge of medical terminology and general office procedures; has limited knowledge of computer and insurance coverage; demonstrates ability to communicate with patients in a professional, courteous, and caring manner; has ability to evaluate problem situations, follow through with assigned tasks; demonstrates consideration on co-workers; ability to function efficiently in a hectic, fast-paced area, and possess organizational skills.

PHYSICAL REQUIREMENTS: Requires sitting, standing bending and reaching. May require lifting up to 20 pounds. Requires manual dexterity sufficient to operate standard office equipment such as computer, fax, calculators and telephone. Requires normal hearing and vision.