Director of Case Management at Top Tier Reps LLC – Las Cruces, New Mexico

A leading hospital system in Las Cruces, NM is hiring a Director of Case Management. This full-time, onsite leadership role oversees case management operations, ensures regulatory compliance, and drives patient-centered care initiatives. Candidates must be experienced RNs with strong case management and healthcare leadership backgrounds. Competitive salary, full benefits, and growth opportunities offered.

Key Responsibilities:

• Lead and oversee all operations within the Case Management department, ensuring alignment with hospital and regulatory standards.
• Develop and implement policies, procedures, and performance improvement initiatives.
• Manage departmental resources to ensure financial performance and operational efficiency.
• Foster staff development, engagement, and ongoing education to ensure high-quality care and compliance.
• Collaborate with multidisciplinary teams to coordinate patient care and meet organizational goals.
• Monitor and maintain regulatory compliance and standards of care.
• Maintain open communication with staff, leadership, and external partners to drive departmental effectiveness.
• Flexibility for scheduling based on operational needs, including potential for holidays, weekends, and on-call responsibilities.

Qualifications:

• Education:
  • Bachelor’s Degree in Nursing (BSN) required.
  • Master’s Degree in Nursing (MSN) or Healthcare Management preferred.
• Experience:
  • Minimum 10 years of nursing experience.
  • At least 3 years of Utilization Review and Case Management experience.
  • At least 2 years of leadership experience in a healthcare setting.
• Licensure/Certifications:
  • Active RN license in New Mexico or a compact state.
  • Basic Life Support (BLS) certification required.
• Preferred:
  • Certification in Case Management (CCM or ACM) is a plus.

Salary & Benefits:

• Full suite of medical, dental, vision, and retirement benefits
• Paid time off and extended illness bank
• Tuition reimbursement and professional development programs
• Employee wellness and assistance programs

Additional Information:

• This position requires strong leadership, organizational skills, and a commitment to delivering high-quality, patient-centered care.
• The Director will play a critical role in driving innovation and operational excellence within the Case Management department.