Receptionist at Family Medicine Partners - Vermont – St. Albans, Vermont

St Albans Primary Care is seeking an energetic, flexible, team-oriented individual for our busy office. Excellent telephone, customer service and communications skills are a must.

Responsibilities:
- Greet and check-in patients as they arrive at the medical office
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule patient appointments and manage the appointment calendar
- Verify patient insurance information and collect necessary co-pays or fees
- Maintain patient records and update information as needed
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide excellent customer service to patients and address any inquiries or concerns

- Maintain accurate and up-to-date patient records in electronic health systems

- Coordinate patient referrals to specialists and other healthcare facilities as needed

- Handle administrative tasks including scheduling appointments and managing medical records

- Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times

- Participate in continuous training to stay up to date on best practices

- Collaborate with the healthcare team to deliver high-quality patient care

Skills:

- Knowledge in medical terminology and coding

- Familiarity with outpatient clinic operations and pediatrics

- Ability to work effectively in a fast-paced environment

- Excellent communication skills and a compassionate approach towards patient care

Experience:
- Previous experience working in a medical office or similar healthcare setting is preferred.
- Familiarity with phone systems and handling high call volumes
- Knowledge of medical terminology and procedures is a plus
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Pet insurance
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Background check required.