Service Advisor - Toyota Medford (NEW LOCATION) at Asbury Automotive Group – Medford, Massachusetts

Be Part of the Opening Team

Toyota of Medford | Opening Late Spring / Early Summer 2026

Big opportunities don’t announce themselves quietly—and this one is just getting started. Herb Chambers is proud to introduce Toyota of Medford, opening early summer 2026. We’re relocating our Boston operation into a brand-new, state-of-the-art facility designed to be one of the largest and highest-performing Toyota dealerships in the country—and we’re building the Service Advisor team now.

Located directly at the bottom of Exit 21 on I-93, Toyota of Medford will be a destination dealership. The advisors who join us early won’t just work here—they’ll help shape the culture, set the standards, and establish the rhythm of a high-volume service operation built for long-term success.

The Big Picture: This is not a backfill. This is not a lateral move. This is a ground-up opportunity.

Advisors who join now will help define what success looks like at Toyota of Medford—and will be positioned to benefit from it for years to come. If you’re ready to help build something great, we’re ready to meet you. Secure your place on the opening team.

Why This Role Is Different

• Join a brand-new flagship Toyota store from day one

• Step into a high-volume environment designed to win in New England

• Be backed by Asbury Automotive Group, a Fortune 250, publicly traded company with 150+ dealerships nationwide

• Experience real career acceleration—top-performing advisors advance quickly here

• Work in a modern facility where systems, tools, and leadership are built to support your success

Whether you’re an experienced Service Advisor or someone with the right mindset ready to be trained, this role offers something rare: momentum from the start.

Qualifications

• Previous Service Advisor experience is preferred—but not required

• Strong interpersonal and communication skills

• Ability to thrive in a fast-paced, team-driven environment

• Organized, detail-oriented, and naturally customer-focused

• Coachable, motivated, and excited to grow with a new operation

Responsibilities

As a Service Advisor, you’ll be the trusted link between our guests and our service team.

• Schedule service, maintenance, and recall appointments

• Greet guests and perform initial vehicle walk-arounds

• Listen carefully to customer concerns and priorities

• Recommend necessary and preventative services with transparency and care

• Track each vehicle from check-in through completion

• Communicate updates clearly and proactively

• Review completed work to ensure every concern is addressed

• Support a service experience built on trust, clarity, and consistency

Benefits That Support Your Life—Not Just Your Job

• Medical, dental, vision, accident, critical illness & hospital indemnity insurance

• 401(k) with company match

• Paid holidays & paid time off

• Paid training and career development

• Up to 12 weeks paid pregnancy leave + Paid Parental Leave

• Life insurance (term & whole life options)

• Short- & long-term disability plans

• Health savings & flexible spending accounts

• Student loan relief resources

• Employee Assistance Program

• Employee discounts on parts & service

• National employee purchase & service pricing for you and immediate family

• Scholarship awards

• Paid volunteer hours & community initiatives

• Aggressive employee referral bonuses

• Stock awards for select front-line and management team members