One Call- Patient Placement Specialist at Legacy Health – PORTLAND, Oregon

Legacy Health

One Call- Patient Placement Specialist

Equal Opportunity Employer/Vet/Disabled
US-OR-PORTLAND

Job ID: 26-46762
Type: Part Time - Benefitted
Emanuel Medical Ctr campus

Overview

Across the Legacy community, patients turn to us for exceptional care delivered in a compassionate environment. As a key coordinator of patient placement, you ensure that each individual receives timely and appropriate care within our facilities. Your efforts help streamline ED admissions, direct admissions, and hospital-to-hospital transfers—making these transitions as smooth as possible. In everything you do, you embody Legacy’s mission: to make life better for others.

Responsibilities

• Coordinate patient placement for all incoming patients across all Legacy facilities in a 24/7 operational setting

• Collaborate with hospital charge nurses and Nursing Supervisors to ensure accurate placement of:

  • Emergency Department (ED) admits

  • Direct admits

  • Hospital-to-hospital transfers

• Manage all aspects of patient transfers from outside facilities into the Legacy system

• Facilitate physician-to-physician handoffs to maintain continuity of care during transfers

• Act as a liaison for internal and external physicians requesting consults, admission support, or patient information

• Monitor and track:

  • Bed assignments and availability

  • Unit staffing capacity

  • Patient discharges

• Ensure accuracy of the nightly hospital census report

Qualifications

Education:

• High School diploma or equivalent required.
• A minimum of two years college education including satisfactory completion of college level Health Records coursework preferred.

Experience:

• A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Admitting, Medical Records/Health Information or applicable clerical support experience.
• Six months customer service experience required.
• Previous registrar and third-party payor experience preferred.
• An understanding of health plan and benefit structures preferred.

Skills:

• Demonstrated ability to communicate clearly in the English language.
• Ability to withstand varying job pressures and organize and prioritize related tasks.
• Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines.
• Demonstrated effective interpersonal skills which promote cooperation and teamwork.
• Excellent public relations skills and demonstrated ability to communicate in a calm, succinct, businesslike manner.
• Ability to identify alternative means of communication as needed.
• Net typing of 40 WPM and PC-based computer skills.
• Demonstrated knowledge of medical terminology.
• Familiarity with 10 key.