IWP/Work Release Program Coordinator at MANNA FoodBank – Mills River, North Carolina

Mission: MANNA’s mission is to involve, educate, and unite people in the work of ending hunger in Western North Carolina.

Vision: A hunger-free Western North Carolina.

Compensation: Hourly non-exempt; Pay range is $23.51- $24.59 per hour based on experience.

Benefits Package:

· Medical, Dental, & Vision Insurance

· 152 hours (3+ weeks) PTO in the first year (after 90 days of employment)

· 10+ Paid Holidays

· Paid Breaks

· Parental Leave

· 401k Retirement Plan with 3% company match (after 90 day of employment)

· Short Term & Long-Term Disability Insurance

· Accidental Injury Insurance

· Employee Assistance Program

Schedule: Monday – Friday, 6am-2pm; flexibility to work other days or hours as needed for special events.

Position Summary:

Under the supervision of the Product Manager, the IWP/Work Release Program Coordinator facilitates and supports the daily participation of the inmates participating in MANNA’s Work Release and Incentive Wage Program, as well as the administrative responsibilities of the program. This role is the primary point of contact between MANNA FoodBank and the Western Carolina Correctional Facility, ensuring compliance with all rules and regulations set forth by both organizations. The Supervisor also serves as a resource and advocate for participants, supporting their skill development and successful transition back into society.

Essential Duties and Responsibilities:

• Retrieve the MANNA van each morning, drive to the Western Carolina Correctional Facility in Black Mountain and safely transport program participants to MANNA facility daily.
• Ensure the safe and timely arrival of participants to work, maintaining a strong commitment to transportation safety.
• Interview, hire, onboard, train, and monitor all program participants, ensuring they understand program expectations and are set up for success.
• Work directly on the warehouse floor alongside IWP participants as needed to support operations, model expectations, and ensure a safe and productive environment.
• Provide ongoing support and feedback for all participants.
• Create and facilitate training programs that help participants build transferable job and life skills to prepare for reentry into the community.
• Maintain open and transparent communication with Program Managers and Wardens at Western Carolina Correctional facility.
• Facilitate the completion of weekly grocery list for participants and ensure timely ordering and delivery of groceries.
• Maintain records of training and certificates acquired by participants during their time at MANNA Foodbank.
• Facilitate MANNA staff training and ensure compliance with all rules and regulations related to the IWP and Work Release Program.
• Transport participants to other approved off-site locations as needed (e.g., clothing purchases, appointments).
• Collaborate with Operations leadership overseeing participants in their departments to provide support and resolve issues.
• Work with Marketing and Communications when media outlets are on site to obtain appropriate waivers for participants.
• Create and administer the budget for program materials including clothing, groceries, and training items. i provided to participants by MANNA Foodbank.
• Maintain accurate and up to date records of current and past participants.
• Perform other duties as assigned.

Qualifications:

• High school diploma or GED.
• Valid North Carolina driver’s license, clean driving record, and insurability under MANNA’s policy.
• Experience interviewing, hiring, onboarding, and supervising individuals, preferably in workforce development or similar settings.
• Proficient in Microsoft Office and general computer programs; database experience helpful
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Strong writing skills for routine reports and correspondence.
• Excellent communication skills with the ability to interact with diverse populations of volunteers, staff, donors and agency representatives in a courteous and professional manner; ability to present to groups of various size and demographics in an engaging manner.
• Prior experience or proven ability to direct others in achieving the goals of day-to-day operational goals.
• Skilled in designing, delivering, and evaluating training programs using a variety of instructional methods

Additional Skills:

• Outstanding customer service abilities and a positive attitude.
• A desire to help inmates develop skills and prepare them for release.
• Comfortable in speaking in front of large groups and enjoys working with people.
• A desire to educate and inspire others in the mission of MANNA FoodBank.
• Strong conflict management and interpersonal skills.
• Prior experience working with diverse, at-risk groups preferred.
• Knowledge of food bank operations or Department of Corrections experience is a plus.

Working Conditions:

This position works in an warehouse setting with frequent exposure to a warehouse environment, which can at times be hot or cold depending on the season. This is a fast-paced, hands-on, and at times, physically demanding work environment. The noise level in the work environment varies from moderate to moderately loud within the Warehouse.

Physical Demands:

The physical demands required here are representative of those that must be met by the employee to successfully perform the essential functions of the job. The physical demands of this position are for medium work. This includes occasionally lifting/carrying more than 50lbs. While performing duties the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. Specific vision abilities required, visual acuity to operate motor vehicles and heavy equipment, close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Travel:

Minimal, but travel may be required within the service area. Employee must provide proof of current, valid North Carolina driver’s license with clean MVR and auto insurance.

Acknowledgement:

This description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervising/manager/director.+

MANNA embraces a philosophy that recognizes and values diversity by creating an environment of mutual respect, transparency, and sharing of different opinions and ideas. MANNA’s goal is to attract, develop, retain, and promote a talented and diverse workforce in a culture where all employees will contribute to their fullest potential. The celebration of inclusivity and diversity is essential to helping MANNA achieve its mission to involve, educate, and unite all people in the work of ending hunger in Western North Carolina.