Director of IT Business Partnership at Enterprise Community Partners – Columbia, Maryland
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About This Position
Location: Remote Location
Time Type: Full time
Requisition ID: REQ3738
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary
The Director of IT Business Partnership is a senior-level strategic partner responsible for aligning IT services with business objectives across all divisions. This role focuses on relationship management, demand shaping, and meeting business challenges with IT investments that deliver measurable value and impact our mission.Job Description
Key Responsibilities
1. Strategic Leadership
Build and maintain trusted relationships with senior business leaders, including C-Suite executives, to ensure IT services align with business objectives.
Serve as a strategic advisor, guiding the development of IT roadmaps and investment strategies.
2. Business Process Management
Analyze and map business processes to identify opportunities for efficiency and improvement.
Collaborate with stakeholders to document, refine, and optimize business processes in alignment with IT capabilities.
Utilize process modeling tools and techniques to facilitate communication between IT and business units.
3. Operational Excellence
Oversee the IT demand management process, ensuring efficient decision making about project intake and prioritization.
Facilitate the creation of comprehensive business cases for technology initiatives, emphasizing their value to the organization.
4. Team Leadership
Lead and develop a high-performing team of IT Business Partners and Analysts.
Foster a culture of collaboration, accountability, and continuous improvement within the IT organization.
5. Stakeholder Engagement
Act as the primary liaison between IT and business units, ensuring effective communication and alignment.
Advocate for business needs within IT and drive the adoption of innovative solutions that create value.
6. Innovation and Value Creation
Identify opportunities to leverage emerging technologies and industry trends to transform business operations.
Champion initiatives that enhance efficiency, reduce costs, improve customer satisfaction, and positively impact our mission.
Skills and Competencies:
Expertise in business process management, including process mapping, modeling, and optimization.
Proven ability to influence senior leadership and drive alignment across diverse stakeholder groups.
Expertise in shaping demand for an internal IT group.
Strong communication and interpersonal skills, capable of explaining complex technical and business concepts to diverse audiences.
Expertise in change management, strategic planning, and IT governance.
Demonstrated ability to develop and execute IT strategies that support organizational goals.
Qualifications and Experience:
Experience:
10+ years in leadership roles within IT, business relationship management or Project management.
5+ years of management of teams preferred.
Proven track record of optimizing business processes to drive operational efficiency and alignment with IT capabilities.
Experience collaborating with senior executives, including Presidents and C-Suite leaders.
Extensive background in IT demand management, business analysis, strategic planning, and program management.
Education:
Bachelor’s degree in IT, Business Administration, or related fields; advanced degrees preferred.
Relevant certifications (e.g., BRM, MBRM, Six Sigma, BPM) are highly desirable.
Key Success Metrics:
High satisfaction ratings from business stakeholders and IT partners.
Measurable improvements in business processes, including efficiency gains and cost savings.
Increased throughput and effectiveness of IT demand management processes.
Successful delivery of IT projects aligned with strategic business goals.
Positive team performance metrics, including employee engagement and professional development outcomes.
Total Rewards at Enterprise:
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.
Enterprise offers a comprehensive total rewards package for you and your family.
The base salary for this role is $145,000 to $165,000, depending on level of skills and experience.
The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as fertility, adoption, surrogacy support, and gender-affirming care. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
PLEASE NOTE: We are not able to provide sponsorship or relocation for this position.
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