Billing Operations Specialist at Synergent – Westbrook, Maine

Own and improve billing operations across multiple organizations, ensuring accuracy, consistency, and scalability as our services grow.

As a Billing Operations Specialist, you will play a key role in managing billing data, coordinating across systems, and ensuring financial accuracy for Synergent and affiliated organizations. This role goes beyond processing—you will help strengthen and evolve how billing works as volume and complexity increase.

If you take pride in precision, enjoy working with data across systems, and want to contribute to building reliable, scalable processes, this is a great opportunity to grow.

Gather, validate, and organize billing data from multiple sources to ensure accurate invoicingWork across systems (CRM platforms, product applications, reports, vendor inputs) to ensure data consistencySupport the integration of billing data into the accounts receivable sub-ledger and general ledgerMaintain clear billing documentation and audit trails to support financial integrityReview and verify billing adjustments and credits, ensuring proper approval and accuracyIdentify opportunities to improve billing workflows, data sources, and system efficiencyPartner with Accounting, Corporate Billing, and systems teams to ensure consistency and reliabilityHelp ensure billing processes scale effectively as the organization grows

Strong attention to detail and commitment to accuracyAbility to work with data across multiple systems and sourcesStrong organizational skills and ability to manage multiple prioritiesComfort working in structured, process-driven environmentsProblem-solving mindset with a focus on continuous improvementClear communication skills and ability to collaborate across teams

Experience in billing, accounts receivable, or financial operationsExposure to accounting systems or CRM platformsExperience with data reconciliation or financial documentationFamiliarity with audit support or maintaining audit-ready documentation

On a typical day, you’ll be working across systems to validate billing data, resolving discrepancies, coordinating with internal teams, and helping improve how information flows from source to invoice. Your work ensures accuracy today while helping build processes that scale for the future.

Billing is foundational to financial integrity and client trust. As our services expand, the ability to manage billing accurately and consistently across systems becomes increasingly important.

Your work will directly support:

Accurate financial reportingStrong client relationshipsScalable operations that support growth

This role is ideal for someone looking to grow into broader financial operations, systems, or process improvement responsibilities over time.