Dining Room Manager in Thomasville, North Carolina at EveryAge

Piedmont Crossing, a vibrant continuing care retirement community dedicated to enriching the lives of our residents, is seeking a dynamic and passionate and knowledgeable Dining Room Manager to join our team. Piedmont Crossing is a premier retirement community located in the picturesque Davidson County, North Carolina. We offer a blend of small-town charm and access to the amenities of nearby cities like Greensboro, High Point, and Winston-Salem.

As a not-for-profit continuing care community, Piedmont Crossing is home to dynamic people with a passion for life. Our team members consider themselves a family, and we would love for you to join our team!

Dining Room Manager

Under the direction of the Director of Dining Services, the Dining Room Manager is responsible for seeing that hospitality and the customer service needs of residents/patients are provided in the dining venues on campus, primarily the independent living areas. Responsible for maintaining compliance with safety standards and regulations for survey agencies, as well as ensuring principles of service are maintained and executed daily. Performs a variety of supervisory and training duties.

Instructs workers in methods of performing duties and supervises and coordinates work of employees to promote efficient operation.

Responsible for maintaining service principles in the dining venues including ambiance, communication, meal service and service recovery.

Instructs workers in methods of performing duties and supervises and coordinates work of employees to promote efficient operation.

Screens and selects food service personnel in consultation with Director of Dining Services.

Orients, trains, supervises, disciplines, and evaluates new dining service personnel.

Coordinates with Chef/Production team to assure that foods are accurate, properly proportioned, attractively garnished, and arranged.

Develops and maintains customer service training files. Supervises the use of this training by servers/diet aides.

Directs cleaning procedures and assures that all sanitation standards are met.

Consults with Director of Dining Services and/or Chef for planning special meals, special functions, and other catering requirements of the facility.

Assures that in-service training requirements are met in all personnel.

Responsible to direct cleaning procedures to meet all sanitation codes.

Follows proper controls and documentation to comply with all regulations and surveys.

Minimal Experience:

At least two years hospitality experience delivering customer service in dining venues or catering services.

One year experience in long term care or health care is preferred.

Other Qualifications:

Certification in Hospitality Management preferred.

Certification as a ServSafe Food Protection Manager required. (Or completed within 1st year)

Previous supervisory experience preferred.