District Maintenance Manager at Eagle Rock Properties – Framingham, Massachusetts

Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 300 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leader of our executives- who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.

Job Description

We are seeking an experienced District Maintenance Manager to oversee maintenance operations across a portfolio of multifamily residential communities throughout Massachusetts. This role is responsible for leading on-site maintenance teams, ensuring code compliance, managing building systems, and delivering an exceptional living experience for residents.

Key Responsibilities

• Lead, train, and support Maintenance Supervisors, Technicians, and third‑party vendors across multiple multifamily properties.
• Oversee preventive, corrective, and seasonal maintenance programs for residential buildings, grounds, and mechanical systems.
• Ensure apartment turnovers are completed efficiently and meet leasing timelines.
• Maintain compliance with Massachusetts State Building Code, Fire Code, sanitary regulations, and local permitting requirements.
• Manage maintenance budgets, control spending, and assist with planning and execution of capital improvement projects.
• Conduct regular site inspections to ensure safety, code compliance, and consistent maintenance standards.
• Support emergency response needs and provide on‑call leadership for urgent maintenance situations.
• Partner with Property Managers and leadership to resolve escalated resident concerns and maintain high satisfaction scores.

Qualifications

• 5+ years of maintenance or facilities management experience; multifamily housing strongly preferred.
• Experience overseeing multiple properties or a regional maintenance portfolio.
• Strong knowledge of Massachusetts building codes, fire/life safety requirements, and residential housing regulations.
• Technical expertise in HVAC, plumbing, electrical, carpentry, and general building systems.
• Experience with CMMS/work order platforms (Yardi, RealPage, AppFolio, etc.).
• Valid driver’s license, reliable transportation, and willingness to travel within the district.
• Certifications such as OSHA 30, CFC/HVAC, trade licenses, or related credentials are a plus.

What We Offer

• Competitive salary and annual performance incentives
• Health, dental, and vision insurance
• Paid time off, holidays, and additional benefits
• Company vehicle or mileage reimbursement (role dependent)
• Training, licensing, and career development opportunities
• Supportive leadership team and a strong commitment to maintenance excellence