WISe Program Manager at Three Rivers Therapy, LLC – Kennewick, Washington

Three Rivers Therapy is seeking a dedicated and experienced WISe Program Manager to lead our Wraparound with Intensive Services (WISe) program. This leadership role ensures the delivery of high quality, family centered behavioral health services for children, youth, and families with complex needs. The ideal candidate brings strong clinical knowledge, leadership experience, and a passion for collaborative, community based care.

About the Role
The WISe Program Manager oversees daily program operations, supervises clinical staff, ensures regulatory compliance, and promotes positive outcomes for the families we serve. This position works closely with community partners and internal leadership to maintain excellence in service delivery.

Key Responsibilities

Program Leadership & Operations

• Oversee daily WISe program operations including intake, assessment, service planning, and monitoring
• Develop and implement program policies in alignment with WISe guidelines and Department of Health standards
• Ensure compliance with licensing requirements, regulations, and contractual obligations

Team Leadership & Clinical Oversight

• Provide individual and group supervision to WISe staff including Coordinators, Peer Supports, Behavioral Interventionists, and Counselors
• Facilitate team meetings, case consultations, and clinical reviews
• Review and approve Cross System Care Plans and monitor client progress

Support staff with assessment, treatment planning, and crisis intervention guidance

Community Collaboration

• Maintain partnerships with schools, juvenile justice, community agencies, and service providers
• Participate in interagency meetings and advocate for client needs
• Promote program visibility through community events and outreach

Documentation & Compliance

• Enure timely and accurate completion of clinical documentation and outcome measures
• Prepare reports, data summaries, and program evaluations
• Oversee timecards, mileage audits, and case rate billing reports
• Maintain HIPAA compliance and confidentiality standards

Training & Development

• Develop and implement onboarding and training for new staff
• Provide ongoing coaching, evaluation, and professional development opportunities
• Support a culture of continuous learning and improvement

Minimum Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, or related field
• 2 to 3 years of behavioral health experience serving children, youth, and families
• Minimum 1 year experience in a WISe direct support services role
• Knowledge of WISe principles, wraparound process, and trauma informed care
• Strong communication and collaboration skills
• Ability to work in a fast paced, team oriented environment

Preferred Qualifications

• Master’s degree in a related field
• Licensure such as LMHC, LICSW, LMFT, or equivalent

Why Join Three Rivers Therapy
At Three Rivers Therapy, we are committed to empowering individuals, strengthening families, and supporting healthier communities. Our team values collaboration, growth, and compassionate care.

Three Rivers Therapy is an equal opportunity employer and provides reasonable accommodations in accordance with the ADA.

• Must apply for and receive Counselor Agency Affiliated Registration within 90 days of start date.
• Valid Washington State driver’s license and clean driving record
• Successful background check
• Eligibility for Agency Affiliated Counselor registration
• Ability to travel locally for meetings and field supervision

Working Conditions

• Primarily office based with regular community travel
• Sedentary work with occasional lifting up to 10 pounds