Virtual Reservations Coordinator at Destination Knot – Baltimore, Maryland

Destination Knot is seeking a reliable and detail-oriented Virtual Reservations Coordinator to support reservation and scheduling activities in a remote environment. This role focuses on client coordination, administrative support, and maintaining accurate reservation records while delivering a professional customer experience.

This position is well suited for individuals who are organized, service-driven, and comfortable working independently with virtual tools.

Coordinate reservation and scheduling requests from clients

Assist with booking-related support across accommodations and related services

Maintain accurate client and reservation information in internal systems

Communicate clearly and professionally via email, phone, and online platforms

Review reservation details and confirmations for accuracy

Provide general administrative and customer service support

Follow established workflows and documentation procedures

Collaborate with internal teams to support client needs

Strong communication and organizational skills

High attention to detail and accuracy

Comfortable using online systems and digital tools

Ability to manage multiple tasks in a remote setting

Prior experience in customer service, scheduling, or administrative roles preferred

Reliable internet access and ability to work remotely

Fully remote position

Structured, team-oriented support environment

Training and resources provided