Online Vacation Coordination Assistant – Online at Destination Knot – New York, New York

We are seeking a detail-oriented Online Vacation Coordination Assistant to support clients with their travel planning needs. This position focuses on providing excellent customer service, organizing trip information, and assisting with preparing accurate vacation details. This is a remote position that requires strong communication skills and the ability to work independently.

Assist clients with trip coordination and general vacation planning support

Research destination information, accommodations, and activity options

Prepare and organize travel-related documents and itinerary details

Maintain accurate client records and update internal systems

Provide customer service by answering questions and offering clear guidance

Support the booking process by gathering required information from clients

Communicate with suppliers to confirm availability and basic trip details

Manage scheduling, follow-ups, and documentation to ensure smooth travel preparation

Perform general administrative and support tasks as needed

Strong attention to detail and organizational skills

Excellent written and verbal communication

Ability to work remotely and manage time effectively

Comfortable learning new software and online tools

Customer service or administrative support experience preferred

Ability to maintain professionalism in client interactions

Fully remote role

Flexible schedule

Training and guidance are provided to ensure success

If you enjoy assisting others, staying organized, and working in a virtual environment, this role offers a supportive structure to help you grow your skills in vacation coordination and client service.