In Home Sales Specialist at HighGround – Burlington, Washington

Location: Bellingham, WA

At PureDry Restoration, we respond when disaster strikes. Founded in 2016 and headquartered in the Greater Seattle area, PureDry is an emergency restoration company specializing in water mitigation, fire and smoke damage, mold remediation, and more.

Our team of IICRC-certified technicians and dedicated professionals deliver rapid response, exceptional customer service, and full transparency throughout every project. By working directly with insurance providers, we give our customers peace of mind when they need it most.

As an In-Home Sales Specialist, you will determine the scope of work to help homeowners during property-loss events. You’ll meet with qualified homeowners for in-home appointments that are scheduled by our dispatching coordinators—no cold calling.

This role is ideal for a consultative, high-urgency salesperson who can build trust quickly, educate customers, and close the sale in a one-visit appointment while maintaining honesty, empathy, and professionalism.

• Meet with homeowners for in-home appointments (qualified leads provided—no cold calling).
• Evaluate job scope using moisture meters and other technology; identify mitigation needs and recommended services.
• Provide clear solutions by quickly building trust, showing empathy, and guiding customers through next steps.
• Secure work authorization onsite by delivering honest consultations and following established sales steps.
• Communicate job status with customers, company management, and (when needed) insurance carriers.
• Process required documentation promptly and ensure all paperwork and system entries are accurate and complete.
• Coordinate with dispatch and operations teams to support smooth job handoff and scheduling.
• Maintain strong communication and customer service throughout the sales process.

• 3+ years of outside sales experience (in-home, restoration, construction, or services strongly preferred).
• Strong consultative selling skills with the ability to execute a one-visit close.
• Computer skills required with the ability to learn new systems; comfort using technology and field equipment/software.
• Basic math skills.
• Excellent communication skills with a customer-first, empathetic approach.
• Valid driver’s license with a clean driving record.
• Ability to work overtime as needed, including some holidays and weather-related surge events.
• Ability to lift 50+ lbs, climb ladders, and work in confined spaces.

• Appointments are scheduled by dispatch (no cold calling).
• Overtime may be required based on demand, including some holidays and surge events.

• Company-paid health insurance for the employee (buy-up plans available).
• Dependents and spouses may be added at additional cost.
• HSA/FSA available with select plans.
• Dental and vision insurance (two dental plans available).
• Company-paid short-term and long-term disability.
• Company-paid life insurance ($25,000).
• 401(k) with company match (vested).
• Ancillary benefits including hospital indemnity, critical illness, and accident coverage.
• Paid time off (PTO) and paid holidays.
• Company cell phone or $40/month reimbursement for use of a personal phone.

At PureDry, you won’t just clock in — you’ll make a difference in people’s lives. We reward performance, celebrate growth, and support each other through challenging work.

If you’re ready to join a high-impact team with qualified leads and a fast-paced, rewarding sales environment, apply today.