Site Monitor at Innovation At Work Inc – Los Angeles, California

Monitors provide continuous safety, supervision, and support services for homeless Veterans residing in the CTRS tiny shelter community. This role ensures a safe, orderly, and supportive environment while performing operational and resident support functions required by the PWS.

• Conduct continuous monitoring of facility and residents
• Perform routine:
  • Patrols and walkthroughs (every 30 minutes)
  • Wellness checks on residents
• Observe and report:
  • Suspicious activity
  • Safety hazards
  • Behavioral concerns
• Respond to:
  • Emergencies
  • Incidents
  • Resident needs
• Assist with resident support activities, including:
  • Conflict resolution and de-escalation
  • Daily living assistance
• Support operational functions:
  • Meal distribution (including Safe Parking participants)
  • Laundry access and monitoring
  • Distribution of supplies (linens, hygiene items)
• Maintain accurate documentation:
  • Daily logs
  • Incident reports
  • Inventory tracking
• Assist with:
  • Intake/admissions
  • Discharge processes
• Ensure cleanliness and order of common areas
• Monitor facility systems and report maintenance issues

• High school diploma or equivalent
• Experience in:
  • Customer service
  • Security
  • Social services (preferred)

• CPR / First Aid
• Narcan (Overdose Response)
• Food Handler Certification

• Ability to walk/stand for extended periods
• Ability to respond quickly to emergencies