Marketing & Communications Specialist at Chapman Partnership – Miami, Florida

SUMMARY:

The Marketing & Communications Specialist supports the execution of Chapman Partnership’s marketing and communications initiatives by producing, coordinating, and maintaining content across digital and internal platforms. This role is responsible for hands-on execution of social media, email communications, website updates, digital storytelling, and performance tracking in alignment with established messaging, priorities, and brand standards. This position requires a detail-oriented, organized professional who can manage multiple tasks, meet deadlines, and execute assigned work with accuracy and consistency,

DUTIES AND RESPONSIBILITIES:

• Execute day-to-day social media activities, including drafting copy, creating basic visuals, scheduling posts, and monitoring engagement across platforms.
• Support the execution of email communications by preparing content, formatting messages, and coordinating distribution schedules.
• Maintain and update website content, including program information, events, announcements, and basic content edits.
• Produce and coordinate digital content to support campaigns, events, internal communications, and employer branding efforts.
• Support storytelling initiatives by coordinating content collection and producing client and program success stories.
• Coordinate logistics for photo and video shoots, including scheduling, basic setup, and asset organization.
• Monitor social media channels and digital inboxes, responding to messages and comments as directed.
• Track engagement metrics and analytics across platforms and compile reports to support performance review and planning.
• Provide graphics support for internal and external materials such as flyers, social media graphics, signage, and digital collateral.
• Support internal communications efforts, including newsletters, email bulletins, and digital signage updates.
  • Coordinate with internal departments to gather content and ensure timely delivery of communications materials.
  • Perform additional duties as assigned to support departmental and organizational objectives

QUALIFICATIONS:

• Bachelor’s degree in Marketing, Communications, Digital Media, or a related field; or equivalent experience.
• Minimum of two (2) years of experience in marketing, communications, or content-related roles.
• Experience executing social media, email, and digital communications content.
• Strong attention to detail with solid writing, editing, and organizational skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Working knowledge of marketing and communications best practices.
• Proficiency with WordPress or similar content management systems.
• Experience using social media tools such as Meta Business Suite, LinkedIn, and YouTube.
• Familiarity with email communication platforms such as Constant Contact or similar tools.
• Proficiency in Canva; working knowledge of Adobe Creative Suite preferred.
• Ability to follow established brand standards and messaging guidance.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with colleagues across departments.
• Basic understanding of analytics and performance tracking.
• Willingness to stay current with emerging communications tools and trends.
• Bilingual in English and Spanish and/or English and Creole preferred.