Harvest Market Cheese Monger at Niemann Foods – Ann Arbor, Michigan

SUMMARY

The Niemann Harvest Market Cheese Monger manages department operations including but not limited to maximizing gross margins, ensuring sales production, controlling inventory and expenses. The Cheese Monger is responsible for training, delegating, and assisting Associates on their completion of assigned tasks. The Cheese Monger develops and maintains our Vendors, Makers and Producers relationships and works with other departments with cross merchandising. The Cheese Monger will assist the Store Director in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learn and use the three E's: Engagement, Educate, Empowerment
• The “Expert” in cheese, cheese pairings and cheese accoutrements
• Understands the shopper's cheese application and help them determine the best option for their needs
Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectivesEnsures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in the department; ensure selling floor is adequately stockedReviews department/store trends and recommend and initiate changes for maximizing goals and objectives.
• Works with internal culinary departments to utilize cheese/butter in other end products
• Quality assurance checks in all areas of the department
Source and manage new items and is responsible for resets and planograms
• Responsible for company assets including receiving, invoicing, pricing, shrink control, and inventory of Cheese Department.
Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI's representative both within the store and within the communityContinually evaluates and reacts to performance issuesMaintains records of item information; Vendor, product details, retails and gross margins
• Operate and use all equipment necessary to run the department
• Work varied hours/days to oversee department operations
• Develops effective daily/weekly work plan based on weekly sales projections and budgeted labor goals
• Merchandise planning and execution that leads to a well merchandised store
• Stock levels and best practices throughout the Cheese Department
• Personnel responsibilities for all Cheese Associates
• Follows all Health Code guidelines
• Works within company programs, policies and procedures
• Enforces safety policies and procedures; is a safety role model
• Other duties as assigned

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Cheese Expert
• Leadership skills
• Organized and detailed
• High Energy Level
• Ability to multi-task
• Adaptability

SUPERVISORY RESPONSIBILITIES

Directly supervises a varied number of Associates in the Cheese DepartmentResponsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Training Associates; planning, assigning, and directing work.Appraising performance; rewarding and coaching Associates.
• Addressing complaints and resolving problems

EDUCATION and/or EXPERIENCE

• Minimum 2 years cheese-specific/focused experience.
• Cheese Knowledge certification preferred

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication), percentages, distribution, penetration, gross profit and sales per associate hour

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Manager Food Handlers Certificate provided at store level
Cheese Knowledge Certification

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heel
• Safety Cutter
• Pallet jack
• Ladder
• Stepladder
• Computer
• Uniform per store policy
Associates may be required to use standard cheese equipment including, but not limited to,MixerButter churn equipmentWrapper

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

StandWalkUse hands to finger, handle, or feelReach with hands and armsStoopKneelCrouchLift and/or move up to 20 pounds

Frequently (Between 1/3 to 2/3 of the time)

Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

SitClimbBalanceStoopKneelCrouchOverhead liftingTaste or SmellCrawlLift and/or move up to 100 pounds

Vision

CloseDistanceAbility to adjust focusAbility to distinguish colorsPeripheralDepth perception

WORK ENVIRONMENT

Regularly

Moving mechanical partsFumes or airborne particlesCold

Occasionally

Wet and/or humid conditionsExtreme coldToxic or caustic chemicals

NOISE LEVEL

Regularly

Moderate

PAY RANGE (depends on industry experience)

$17 up to $19/hour

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• MI Earned Sick Time (ESTA)
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location