Acute Care Liaison at Suncoast Center – St. Petersburg, Florida

Suncoast Center is where good changes happen.

At Suncoast Center, we provide emotional wellness services to individuals and families. Our employees thrive in an environment where diversity and inclusion are a priority.

Minimum Qualifications:

• A bachelor's degree from an accredited college or university in any field.
• 1 year work experience providing at least 12 months of related case management or Crisis stabilization services to either the adult or child population.

Acute Care Liaison responsibilities include but are not limited to:

1. Identifies potential Suncoast Center clients at Eleos and/or Crisis Stabilization Units in Pinellas County.
2. Facilitates follow up appointments of current and potential clients within seven days of discharge.
3. Assists with linking clients to securing of benefits, housing, medications, other financial services, and any other needs identified at the time of admission.
4. Timely assessment of clients upon admission to the Crisis Stabilization Unit (CSU) to allow for the maximum time available to procure whatever goods or services are needed.
5. Works on initial engagement with clients who may not believe that it is in their best interest to receive follow up services.
6. Will provide information about the agency and information about client’s mental health in an effort to encourage participation in their recovery.
7. Will meet the individuals who have been admitted to Crisis Stabilization units and determine if there are services that could be provided to them to divert them from the CSU.
8. The ultimate goal of this position will be to improve follow up with community agencies thereby reducing recidivism to the CSU.
9. Facilitate the admission and discharge groups as needed in the CSU.
10. Will utilize electronic medical records system with Suncoast Center and Eleos to facilitate coordination of care.
11. Completion of all documentation of these services as required.
12. Utilize data reports to monitor the show rate of client referrals.
13. Facilitate enrollment and intakes to Suncoast Center Programs.

Core Competencies:

• The ability to function and operate as a team player, showing dignity and respect for all.
• The ability to comply with all equal employment opportunity and ethical standards and regulations.
• The ability to take direction in a respectful and productive manner from supervisors and managers.
• The ability to work, as scheduled, in a timely fashion, and with an attitude oriented to service.
• The ability to have cordial and professional relationships both within the organization and with vendors, clients and third parties.
• If appropriate, the ability to produce all appropriate paperwork and reports consistent with contractual, state or federal standard, and to prepare and submit such paperwork on a timely basis.
• The ability to understand and comply with Suncoast Center, Inc. policies and procedures.
• The ability to render compassionate care and equal commitment to serve clients in need of healthcare assistance.

Benefits include but are not limited to:

• Paid Time Off
• Paid Holidays
• Life Insurance/Voluntary Life Insurance
• Medical, Dental, and Vision Insurance Plans
• Flexible Spending/Health Savings Accounts
• Retirement Plan
• Long/Short-Term Disability
• Legal Expense Plan
• Identity Theft Plan
• Continuing Education

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Working Conditions: Work is in office. Schedule may be irregular if emergencies arise.

Job Requirements:

• Must be 21 years of age.
• Must have a negative drug screening prior to hire and throughout employment.
• Must pass a Criminal Background Check, local checks, and DCF Level II Background Screening prior to hire and annually.
• Must have valid Florida Driver’s License and pass motor vehicle checks prior to hire and annually with acceptable driving record maintained throughout employment along with reliable vehicle, valid registration, and valid vehicle insurance. (must be in compliance with Florida Laws and Administrative Codes with fingerprinting and determined to be of good moral character).

All positions require a screening through the Clearinghouse. This site was implemented under the directive of House Bill 531 (2025). https://info.flclearinghouse.com/