Residential Program Director - Full-Time at Transitional Services For New York Inc – Queens Village, New York

Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY is looking for a Program Director for our Residential Mental Health Facility in Queens Village (Queens County), NY location.

Salary: $66,300 annually, Full-Time

Benefits/PTO/ Vacation

Valid Driver's License Required

Position Summary

Work with the Divisional Director and the Associate Director of Residential Services to manage the daily operation of the program. Responsible for ensuring the program operates within the stated TSINY Policy and Procedures, as well as the applicable New York City, New York State and Federal regulations at all times. Responsible for monitoring the effectiveness of the program in assisting individuals to achieve independent housing and remain responsible in participating in program development to meet this goal. Remain responsible for managing their employees and the program’s resources to achieve full compliance with policies, procedures and regulations. Also responsible for maintaining the program’s alignment with the TSINY mission, vision and values. Serve as the program’s representative to other TSINY programs and the external community, building and maintaining positive relationships to support the functioning of the program.

Essential Functions

The essential functions of the Program Director are (but not limited to):

• Provide direction, training, guidance and support to program staff and individuals in the program.
• Provide crisis intervention, manage incidents and communicate information to the Corporate Compliance Department according to Agency policy.
• Provide regularly scheduled supervision to employees.
• Insure that program services, including group and one-to-one services, are effective in helping individuals maintain their current housing while working toward a successful transition to more independent housing settings.
• Work with the other TSINY staff to bring effective and innovative approaches to care into the program.
• Manage Agency financial resources according to stated policy and procedures.
• Provide clear documentation according to Agency standards, policy and procedures.
• Evaluate employee performance and address poor work performance in a timely manner.
• Monitor program performance and develop program reports and evaluations.
• Attend agency meetings.
• Be able to sit or stand as needed, with or without reasonable accommodation.
• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
• Driver’s license required.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Perform other related duties as required.

Experience/Education/Skills/Abilities

Master’s degree in mental health related field plus three years’ clinical/rehabilitation and supervisory experience or Bachelor’s degree plus five years’ experience.

The ideal candidate will:

• be detail oriented
• be able to work independently and take initiative
• have the ability to multi-task and meet deadlines
• possess effective oral and written communication skills
• have the ability to interact effectively with all levels of employee, as well as external contacts
• be able to handle confidential and sensitive information
• be proficient with basic office equipment such as telephones, copiers, fax machines, printers, PCs
• require manual dexterity for the use of a computer, telephone, fax, or copy machine
• be able to sit in meetings for long periods of time
• be able to work effectively using program management and other tools on a personal computer for long periods of time
• possess ability to read and interpret documents such as TSINY policies & procedures, safety rules, operating & maintenance instructions, and procedure manuals be able to write professional reports and correspondence.

TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.