Commercial Operations Manager - Austin, TX at LAZ Parking Texas, LLC – Austin, Texas

THE DETAILS

Position: Commercial Operations Manager

Salary Range: $60,000 to $65,000 plus eligible for annual bonus

Schedule: Full-time. Must be available to work frequent evenings and weekends as required by business need.

Requirements: Valid drivers license required with minimum of 2 years driving experience

THE SPIRIT OF THE POSITION

The Commercial Operations Manager oversees the operations of a location under the direction of the Director of Operations to ensure 24/7 professional parking management. This role supports an employee-focused servant leadership culture and implements programs and initiatives from the home office while supporting the operational teams at assigned locations.

PRINCIPAL JOB DUTIES

Manage, plan, schedule, train, and direct on-site employees

Identify high potential employees to support organizational growth

Process payroll including timely approval of hours, coordination with payroll, and compliance with wage and hour requirements

Manage financial performance of assigned locations including budget adherence and revenue enhancement

Oversee transition of newly assigned locations from contract acceptance through opening

Build and maintain positive client relationships to ensure retention

Implement and deliver all contractual requirements between LAZ Parking and clients

Assist with due diligence for new locations including rate surveys, ticket pulls, site photos, and marketing ideas

Complete daily, weekly, monthly, and annual financial and operational reports

Maximize revenue, manage expenses, and ensure customer satisfaction through high service standards

Organize and manage event operations when applicable

Monitor market rates and recommend pricing changes

Complete additional projects and duties as assigned

EDUCATION

Bachelors degree or equivalent work experience preferred

EXPERIENCE

One or more years in a management role

Proficiency with Excel, Word, PowerPoint, and Microsoft Office applications

Parking management experience preferred but not required

Experience with financial statements, P and L reports, and budgeting

Ability to work a flexible schedule including outside regular business hours

SKILLS

Ability to seek improvement and encourage idea sharing

Strong customer service skills

Ability to coach and develop employees

Ability to lead teams through challenges

Strong interpersonal and team building skills

Ability to work independently and multitask

Professional and effective communication skills

Ability to interpret policies and procedures

Sense of urgency and strong time management skills

PHYSICAL DEMANDS

Ability to work outdoors in various weather conditions

Ability to lift, push, and pull at least 25 pounds

Ability to stand, walk, and run for extended periods

Ability to bend, stoop, squat, and lift frequently

The physical demands described are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made for qualified individuals with disabilities.

FLSA STATUS

Exempt, non-tipped

EQUAL EMPLOYMENT OPPORTUNITY

LAZ Parking is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, disability, age, genetics, veteran status, or any other protected status.

This employer participates in E-Verify.