Community Manager at Brothers Redevelopment, Inc. – Edgewater, Colorado

JOB SUMMARY:

The purpose of this position is to provide management direction, leadership, and oversight of day-to-day operations to ensure long-term viability of the properties assigned within the Brothers Property Management (BPM) Portfolio. This position requires a background in Low Income Housing Tax Credit (LIHTC). The ideal candidate will utilize independent judgment, timely management of deadlines as well as discretion in fulfilling responsibilities.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

1) General Property Management Responsibilities:

• Manage property operations within accordance of all Federal, State and Local Fair Housing laws;
• Monitors rent collection process and late payment reports according to policies and procedures;
• Conducts weekly building inspections;
• Reports building or site related problems to the maintenance department;
• Conducts inspections of housing units for cleanliness, maintenance needs and standards of occupancy at move-ins, annually, move-outs and as regulations require;
• Monitors and enforces lease violations; serves and follows-up on eviction notices;
• Assists with obtaining bids and overseeing capital projects as necessary;
• Overseeing and directing site personnel;
• Works with reasonable accommodation issues under Section 504 (ADA);

2) Occupancy Responsibilities:

• Maintains high occupancy level and low turn-over rate within established budgeted benchmarks.
• Certifies resident eligibility using federal, tax credit, and local program guidelines;
• Organizes and maintains resident files in the tenant file format established by BPM;
• Processes all certification functions;
• Tracks property data via property management software (Onesite);
• Collaborates with maintenance to minimize turnover delays and costs;
• Prepares move-out settlement statements & collections;
• Work within and maintain property waitlist to assure two applicants are always prequalified.

3) Financial Responsibilities:

• Performs complex calculations of assets and all sources of income for resident certifications, as necessary;
• Ensuring property delinquency is collected timely. Includes posting rent payments as received and handling rent deposits to bank;
• Assist with budget preparation and monitors site budget and informs Supervisor of any major variances or deviations.
• Processing all invoices timely upon receipt, including coding and seeking approval as needed.

4) Compliance Reporting:

• Meet all Regulatory requirements & compliance for each managed site.
• Submit compliance reports on time including monthly compliance reports and delinquency reports.
• Perform file pre-audits and file reviews with syndicators, partners, and lenders.

5) Office Management:

• Provides site presence and resource to residents by holding regular office hours on-site.
• Assist in obtaining service contracts for such as but not limited to; copiers, trash removal, laundry machine lease, snow removal, etc.

6) Customer Service:

• Communicate efficiently to the public and co-workers and promptly addresses resident issues, requests, and communications.
• Responsible for resident newsletters.
• Planning and coordinating community activities.
• Daily oversight of site staff. Work directly and stay in regular communication with all site-staff and other departments to ensure smooth operations.

7) Other duties as assigned, including but not limited to:

• Required to travel from property to property regularly for meetings, trainings, site visits etc. within the Denver Metro area.

COMPETENCIES:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with vendors and employees at all levels throughout the organization.
• Must be able to follow directions, provide excellent customer service, display respect and professionalism always.
• Must be able to work independently or as part of a team when required.
• Attention to detail and sound judgement.

Physical: Must be able to lift up to 50 pounds, walk up and down stairs, stand, sit, lay for extended periods of time.

Equipment: Must be able to handle general office equipment (fax, computer, copier) and mobile phone.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Minimum of 1-2 years of experience in Low Income Housing Tax Credit (LIHTC).
• Minimum of 2 years of experience working in the property management industry, with affordable housing experience preferred (project-based section-8, tax-credit, PBRA, PRAC, etc.).
• Hold Certified Occupancy Specialist (COS) certificate or equivalent housing knowledge certificates.
• Experience with property management software.
• Problem solving and decision-making ability.
• Must possess advanced technical knowledge of Property Management systems, including financial skills, operational skills, and managerial skills. Must be familiar with and able to interpret federal regulations.
• Must hold a valid state of Colorado driver’s license, insurance, and reliable transportation.

PREFERRED QUALIFICATIONS:

• Accredited Residential Manager (ARM) or Certified Property Manager (CPM).
• Experience with RealPage Onesite Property Management Software.

BENEFITS:

• 403B with 3% match
• Dental Insurance
• Health Insurance
• Paid time off including vacation, sick and personal leave; plus, ten (10) paid holidays.
• Life Insurance
• Vision Insurance
• Solid working environment