Pharmacy Technician Care Manager at EPIC Health System LLC – Southfield, Michigan

Pharmacy Technician - Care Manager

Location: Southfield, MI

Job type: Full time

Schedule:

Transform Medication Management with EPIC Health

At EPIC Health, we’re not just improving healthcare—we’re redefining it. We believe every patient deserves personalized, comprehensive care that delivers real results. As a Pharmacy Technician - Care Manager, you’ll play a vital role in ensuring patients receive the medication support they need to live healthier lives. If you’re ready to combine your pharmacy expertise with a passion for making a difference, this is your opportunity.

What You’ll Do

Medication Reconciliation

• Review and document patients’ medication histories for accuracy and completeness.
• Collaborate with pharmacists and care teams to resolve discrepancies in medication lists.

Patient Education and Support

• Educate patients on medication use, side effects, and adherence strategies tailored to their needs.
• Address patient inquiries or connect them with the appropriate provider for further support.

Medication Adherence Monitoring

• Use EHR systems and other tools to track adherence to prescribed regimens.
• Proactively follow up with patients at risk of non-adherence and communicate concerns to care teams.

Care Coordination

• Assist with transitions of care, ensuring seamless medication management during discharges or care setting changes.
• Coordinate medication refills, prior authorizations, and delivery services to keep patients on track.

Data Entry and Documentation

• Maintain accurate, up-to-date patient records in the EHR system.
• Document patient interactions, interventions, and communications to support continuity of care.

Support for Healthcare Teams

• Collaborate with pharmacists to identify potential drug interactions or contraindications.
• Provide data and insights to enhance care plans and improve patient outcomes.

Compliance and Quality Assurance

• Ensure adherence to HIPAA, state pharmacy laws, and all relevant regulations.
• Participate in quality improvement initiatives aimed at improving patient safety and medication management outcomes.

What You Bring

Qualifications

• Certification: Current Pharmacy Technician License from a recognized certifying body (e.g., PTCB or NHA).
• Experience: Previous experience in a pharmacy setting, ideally with a focus on care management or chronic disease management.
• Knowledge: Strong understanding of pharmacology, medication therapy management (MTM), and patient-centered care practices.

Skills

• Technology Proficiency: Familiarity with EHR systems, pharmacy software, and telehealth tools.
• Communication: Excellent verbal and written communication skills for patient and provider interactions.
• Attention to Detail: Exceptional accuracy in documenting patient information and managing medication orders.
• Problem-Solving: A proactive approach to identifying and resolving medication-related issues.

Why Join EPIC Health?

What We Offer

• Competitive Compensation: Recognizing your expertise and contributions.
• Comprehensive Benefits: Health, dental, vision, and more to support you and your family.
• Professional Growth: Opportunities for continued education and career advancement.
• Collaborative Culture: Work alongside a passionate, mission-driven team.
• Meaningful Impact: Help patients achieve better health outcomes every day

Ready to Transform Lives?

If you’re passionate about making a difference through expert medication management and patient care, we’d love to meet you.

Apply today and join EPIC Health in redefining what’s possible in healthcare.

Visit www.epichs.org to learn more.

* Background checks are required for this role.