Fully Remote | Online Reservations Specialist at Destination Knot – Detroit, Michigan

Fully Remote | Online Reservations Specialist

Job Title: Fully Remote | Online Reservations SpecialistCompany: Destination KnotJob Type: Flexible Schedule | Remote Work
About Destination Knot: Destination Knot is a trusted travel planning company specializing in personalized travel experiences worldwide. We help clients plan unforgettable vacations, cruises, hotel stays, and group trips while delivering outstanding customer service and expert support.
Position Overview: Destination Knot is seeking dedicated and detail-oriented individuals to join our team as Online Reservations Specialists. In this fully remote role, you will assist clients in planning and booking a variety of travel services, ensuring a smooth and personalized experience. This position is ideal for those who love travel, enjoy working with people, and value flexibility in their work schedule.Full training and ongoing support are provided to help you thrive in this role.
Key Responsibilities:Assist clients in researching and booking travel arrangements, including hotels, cruises, and vacation packagesProvide accurate information about travel options, pricing, and availabilityRespond promptly and professionally to client inquiries via phone, email, or online messagingMaintain accurate records of client interactions and booking detailsCollaborate with team members to deliver exceptional client experiencesStay current on travel trends, destinations, and industry updatesParticipate in virtual team meetings and training sessions
Requirements:Strong communication and customer service skillsFriendly, professional demeanor and positive attitudeComfortable working independently and managing time effectivelyBasic computer proficiency and reliable internet connectionInterest in travel and helping clients plan memorable experiencesPrevious experience in customer service, hospitality, sales, or travel planning is a plus but not required
What We Offer:Flexible, fully remote work environmentComprehensive training and access to booking tools and resourcesSupportive team culture and ongoing mentorshipIncome-earning possibilities based on performanceAccess to exclusive travel discounts and industry perksOpportunities for personal and professional growth
Ready to help clients bring their travel dreams to life? Apply today and join the Destination Knot team!
$45,000 - $65,000 a year