Counter Sales & Hydraulic/Industrial Hose Fabrication at Alaska Rubber and Rigging Supply Inc – Wasilla, Alaska

ARG Industrial is seeking a full-time Counter Sales & Hydraulic / Industrial Hose Specialist for our Wasilla, Alaska location. We are looking for a self-starter who works well with others in an energetic team environment, has the ability to take charge, and possesses a willingness to learn. The candidate must be organized, possess a strong attention to detail and strive to provide a great customer service experience.

ARG Industrial provides hose, fittings and associated industrial products for a wide variety of markets and industries. These include equipment manufacturing, transportation, oil and gas, marine, construction, food & beverage, government and others. The company delivers value through quality fabrication, product expertise and meaningful service throughout Oregon, Washington, Alaska and Northern Idaho. We are a hands-on customer service company that believes our employees are our greatest asset. If you’d like to find out more about our company, please visit our website at: https://alaskarubbergroup.com/

Benefits:

• Competitive salary
• 100% employee owned company
• Employee Stock Ownership Program (ESOP)
• Excellent medical, dental and vision benefits
• 401(k) plan with match
• Paid holidays / vacation / sick time
• Performance bonuses

Job Summary

The Counter Sales & Hose Fabrication Associate is a crucial role within the company, combining responsibilities from both sales/customer service and operations/production. This position serves as the frontline representative, delivering exceptional customer service at the counter, while also contributing to the fabrication of hydraulic and industrial hoses. The incumbent will engage with customers, process sales transactions, and provide product information, embodying the company's core values. Additionally, they will construct hose assemblies, ensuring quality and compliance with specifications, and adhering to safety protocols. This role requires versatility, attention to detail, and the ability to thrive in a fast-paced environment.

Job Responsibilities:

• Answer all customer inquiries quickly and accurately in a positive manner
• Responsible for assisting front counter customers including inspection of worn or damaged/defective parts, determine replacement parts, troubleshoot, and research products and prices to best fit application
• Maintain clean organized showroom and replenish stock product as needed
• Generate quotes, enter orders, contact vendors, update records and track orders as necessary through the ERP system
• Support Outside Sales and respond in a timely manner with price, availability, product specifications, order status and other information as required
• Attend product training and seminars if available
• Possibly work Saturdays as part of a rotation schedule
• Work with others to create a positive team environment
• Other duties assigned

Successful candidate will possess:

• Must have the ability to lift 50lbs continuously and without restrictions.
• 1 year of experience in the hose industry with mechanical and manufacturing or similar background desired.
• Previous forklift experience is a plus but not required.
• Willing to learn and teach as required to get the job done.
• Must be attentive to detail.
• Completes work assignments in a timely manner.
• Reliable and dependable adherence to work schedule.
• Shift work assignment priorities when needed and as directed.

As Employee owners, we feel a tremendous commitment to our customers, co-workers, and the families of those employed by ARG Industrial. Therefore, our work environment is 100% DRUG FREE. You will be subject to a pre-employment drug screening, as well as random drug tests throughout your probationary period and employment thereafter. If you feel you are unable to pass the pre-employment drug screening – PLEASE DO NOT SUBMIT YOUR APPLICATION FOR CONSIDERATION.

ARG Industrial is an Equal Opportunity Employer

Applicant must be willing to:

• Be legally authorized to work in the United States.
• Pass a drug-screening pre-employment and randomly throughout employment.
• Possess reliable transportation to and from work.