Senior Product Design / Mechatronics Engineer at Embross – Richmond Hill, Ontario

Richmond Hill, ON

Who We Are

Embross delivers market-leading passenger automation and self-service technologies to the global travel market. That last flight you jumped on, there is a good chance an Embross hardware or software solution helped facilitate part of your airport experience. The world’s leading airlines and airports use Embross’ range of service technologies to help make the passenger travel experience faster, simpler, and less stressful. For our partners, that translates to offering more flights, more often with more (happy) passengers on board.

So, what’s great about what we do? We get to think creatively across a diverse solution stack of hardware and software to solve service and operations challenges for the world’s busiest public transit spaces. If you like challenges, we should talk.

What You’ll Do

We pride ourselves on staying ahead of the curve as we help our customers optimize and improve their service delivery models. We’re excited to be entering a new transformative phase of our stack as we explore new products, and new capabilities and embrace the growing data-driven demands of these environments.

Embross is seeking multiple driven and experienced Senior Product Design / Mechatronics Engineer to develop products and deliver on client engagements. You will work directly with the Engineering Manager and Engineering Product Managers and collaborate with them in planning project deliveries and product features. You will be responsible for leading the execution of agreed upon features and improvements per product roadmap and delivery goals.

In this role, you will (but not limited to):

• Collaborate with cross-functional teams to plan, oversee, and execute the design of new products and continual improvement and innovation of existing products
• Review and evaluate designs, recommending modifications to enhance functionality and address technical challenges
• Develop test specifications, procedures, and objectives, and oversee or conduct operational tests to gather data for development, standardization, and quality control
• Coordinate critical technical issue investigation and resolution activities
• Participate in regulatory testing and certification for safety and emissions compliance
• Contribute to development and rollout of new processes and procedures to streamline operations
• Preparing technical documentation such as product documentation, training materials, RFP responses, customer presentations, and development process templates
• Provide review, feedback and mentorship for junior engineers
• BOM and change control management

Who You are

• Min. 7+ years of product development experience
• Bachelor’s degree in mechanical, mechatronics, or electrical engineering
• Demonstrated experience in end-to-end hardware product lifecycle management. This extends to deploying products and delivering hands-on train-the-trainer sessions at client sites
• Applied experience in electrical and mechanical design
• Ability to interpret mechanical and electrical diagrams, drawings, and schematics
• Working knowledge of safety and emissions regulations; experience with IEC 62368-1 a plus
• Understanding of hardware/software interface issues and understanding of hardware system designs
• Excellent project delivery management and organizational skills
• Excellent written and verbal communications skills with ability to articulate complex concepts to a multitude of audiences and effectively engage stakeholders at various levels
• Organized and efficient, self-motivated. Thrives in an environment with minimal supervision
• Ability to independently conduct stakeholder workshops, clearly define written requirements, assess feasibility, and summarize findings for management

What We Offer

• World-class product engineering and development - You will join a team of leaders who are dedicated to creating innovative and impactful solutions for our clients and their customers.
• Career growth and development - As a build-from-within company, we are committed to offering you a competitive salary package with responsibilities and projects designed to build mastery and leadership throughout the course of your career.
• Dynamic and respectful work environment - Working alongside some of the brightest minds, you will collaborate on impactful work within a supportive environment - one where company values are always embraced and expressed, and diversity is a business imperative

Working conditions:

• Combination of Office and Manufacturing floor environments
• Extended hours or weekends occasionally required for client activities and business functions

Travel Requirements:

• Ability to travel internationally when necessary (10-20%)

Schedule:

Monday to Friday

Ability to commute/relocate:

• Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)
• Work from Office/In Person

To support our talented workforce, apart from the base salary, we also offer:

• Employer-paid Health, wellness, and lifestyle benefits to balance your heart, mind, and body which includes Health, Dental, Vision, Life Insurance
• STD and LTD Benefits.
• A minimum of 3% of your base salary towards GRSP as an employer contribution.
• Opportunity to participate in the Performance-based Profit-Sharing Program
• Flexible working environment.
• Frequent social events – BBQ, Bowling, Picnics, Food drives, parties, and a lot more.

Embross values diversity and people of all backgrounds and abilities. Should you require any accommodations prior to or during the interview process, please email careers@embross.com