Analyst Coder Team Lead (Hybrid Position) at HEITECH SERVICES – Landover, Maryland

Analyst Coder Team Lead

At HeiTech Services, our employees are our biggest assets.

HeiTech Services is dedicated to attracting highly skilled and motivated professionals. We value our employees. We offer our employees challenging opportunities that facilitate professional growth and development while also providing the support you need to succeed. We are committed to your success because we understand that our employees are the driving force behind HeiTech Services' continued growth.

Our mission is to help the Federal Government keep Americans safe.

Position Description:

Supervise a team of Analyst Coders that reviews, edits, prioritizes, and analyzes adverse medical events related to medical devices that are submitted on MedWatch forms to the Food and Drug Administration (FDA).

Security Clearance:

Must possess or be able to obtain a federal public trust clearance.

Essential Functions:

· Analyze, prioritize and organize daily workloads for the team for the many different types of reports.

· Accountable for ensuring that the contract deliverables are met and/or exceeded on a daily basis.

· Edit reports to maintain the specified Federal privacy and anonymity guidelines.

· Analyze daily workloads to identify the product, manufacturer, device problems or malfunctions that contributed to the adverse event of the device.

· Perform editorial responsibilities to assist and guide the data entry staff in the entry of reports into the FDA database.

· Monitor performance outcomes and conduct periodic evaluations for direct reports.

· Coach, counsel and discipline direct reports as needed to achieve favorable performance outcomes.

· Perform strategic thinking to mitigate problems that could adversely impact the project.

· Participate in team and management meetings to discuss coding and personnel issues.

· Participate in special projects as required for the contract.

· Assist Analyst Coder Team with editing, coding, and entering reports to meet contract deliverables.

· Maintains staff by interviewing, selecting, orienting, and training employees and developing staff for professional growth.

· Interact with Administrative, Data Entry, and Quality Control staff to process the reports according to quantity and quality guidelines.

· Query databases for information needed in the processing of the reports.

· Develop, implement, and maintain training and standard operating procedures.

· Serve as the resource person for the resolution of problem reports.

HeiTech Services is an Equal Opportunity Company. All qualified Applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, sexual orientation, disability or veteran status.

Required Qualifications:

• Bachelors of Science in Nursing and/or 4 years of progressively more responsible managerial experience.
• Clinical experience in the different medical specialties.
• Team player, flexible, and sensitive to time related deadlines.
• An astute attention to detail and the ability to effectively communicate with direct reports, colleagues, senior management and the FDA client.
• Ability to adapt and implement changing regulations and procedures.
• Basic computer and typing skills.