Big Chicken Restaurant Shift Supervisor in San Diego, California at Baximus Onsite Big Chicken Naval Base San Diego LLC

ABOUT US

Are you ready for big flavors, big food, and big fun? Big Chicken isn’t just a restaurant; it’s an experience. With Shaquille O’Neal’s larger-than-life personality, we serve more than just food. We create moments and memories with mouth-watering dishes that keep our customers coming back for more. Our menu blends childhood favorites with trendy flavors, giving guests a unique taste of Shaq’s personality and life.

JOB SUMMARY

Become a vital part of the Big Chicken team as a Shift Supervisor, helping ensure our restaurant runs smoothly during your shifts while working on base and serving those who serve our country. We’re looking for a passionate, hospitality-centered individual with strong leadership abilities and a customer-focused approach. If you can effectively coordinate and motivate a team to provide outstanding service, this role is for you!

BIG Responsibilities

• Promote excellent customer service by coaching and demonstrating positive interactions.
• Handle customer concerns and questions promptly and professionally.
• Ensure the dining area is clean and inviting.
• Manage daily operations, including opening and closing procedures.
• Collaborate with kitchen staff to oversee food preparation and service during busy times.
• Track inventory levels and communicate restocking needs.
• Help train new team members on company policies, procedures, and customer service expectations.
• Conduct regular coaching sessions and provide feedback to encourage continuous improvement.
• Lead and inspire the front and back of house team memebers during shifts.
• Assign tasks and responsibilities to ensure smooth operations.
• Offer guidance and support to team members to achieve performance goals.

QUALIFICATIONS

• Experience in a supervisory or shift management role in the restaurant industry.
• Strong leadership and communication abilities.
• Capacity to work in a fast-paced, dynamic environment.
• Understanding of food safety and health regulations.
• Availability to work evenings, weekends, and holidays.

BIG BENEFITS

• Competitive hourly pay
• Employee meal discounts
• Growth opportunities for career advancement
• An energetic and enjoyable work atmosphere
• Flexible scheduling
• Sick pay
• Paid time off after 1 year with the company