Patient Nutrition Assistant at Swedish American – Rockford, Illinois

POSITION SUMMARY:

Responsible for the delivery and collection of patient trays, nourishments and snacks. Responsible for distribution, collection and pre-correction of patient menus. Acts as a liaison between the patient, Food and Nutrition Services Department, and Nursing Services to ensure timely resolution of food service issues ensuring patient satisfaction. Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives, as well as Health System initiatives.

EDUCATION/TRAINING:

N/A

LICENSURE/CERTIFICATION:

Serve Safe Food Handler certification required to be completed within 30 days of hire.

EXPERIENCE/SKILLS/ABILITIES:

Must possess exceptional customer service skills and demonstrate an ability to effectively interact and communicate with all levels of staff and with patients, visitors and members of the community. Ability to respond to and resolve customer complaints. Successful completion of annual job specific competencies and skill verification tools required.