IT Operations Manager (Healthcare Practice) at Madison Medical and Sports Rehabilitation Center – Madison, New Jersey

Internal Operations and Technology Project Manager
Facilities, Infrastructure, and Technology Integration
Location: Madison, NJ (Onsite, multi-location involvement)
Employment Type: Full-Time
Compensation: $70,000 to $85,000 per year

About Madison Medical Group
Madison Medical Group is a growing multi-specialty healthcare organization building a modern, scalable medical enterprise. We integrate technology, automation, and data-driven systems to improve operational efficiency, reduce administrative burden, and support high-quality patient care. As we unify independent practices into one organization, we are designing systems that scale operationally, technologically, and culturally.

Position Summary
The Internal Operations and Technology Project Manager coordinates projects across facilities, infrastructure, and technology systems to ensure seamless operations across multiple medical office locations. This role combines project management, vendor coordination, construction oversight, and IT implementation. The ideal candidate thrives in complex environments and uses technology to drive operational excellence.

Key Responsibilities
Project and Operations Management
Lead renovations, expansions, and new site openings
Manage timelines, budgets, procurement, and deliverables
Serve as liaison between leadership, contractors, vendors, and internal teams
Oversee delivery and installation of equipment and infrastructure
Track cross-functional dependencies across facilities and IT
Maintain project documentation and standard operating procedures

Facilities and Construction Coordination
Partner with contractors, architects, electricians, and cabling teams
Ensure compliance with healthcare, ADA, and safety standards
Oversee installation of network cabling, security systems, access control, audiovisual systems, and smart building features
Manage on-site logistics and quality control
Conduct site visits to monitor progress and resolve issues

Technology and Infrastructure Oversight
Coordinate rollout and maintenance of Microsoft 365 including Teams, SharePoint, Outlook, and OneDrive
Oversee network and wireless infrastructure
Support VOIP phone systems such as RingCentral
Manage security cameras and access control systems
Supervise IT, telecommunications, and security vendors
Ensure HIPAA compliance, cybersecurity standards, and system documentation

Operational Efficiency and Standardization
Support system integration across multiple sites
Identify workflow improvements and cost-saving opportunities
Standardize infrastructure and facility processes
Coordinate staff communication and training during transitions

Organizational Expectations
Use AI and automation tools to increase efficiency
Follow documented workflows and standardized systems
Continuously learn new technologies
Apply critical thinking and validate outputs
Contribute to process improvement initiatives

Required Qualifications
Bachelor’s degree in Project Management, Information Technology, Operations Management, or related field preferred
Minimum 5 years of experience managing technology, operations, or facilities projects, preferably in healthcare
Experience coordinating office buildouts or construction projects
Working knowledge of Microsoft 365 administration
Familiarity with network infrastructure and telecommunications systems
Experience with EMR systems such as CureMD, Athena, or similar
Strong vendor management and contractor coordination skills
Knowledge of HIPAA compliance and cybersecurity best practices
Excellent communication, organization, and problem-solving skills

Benefits
401(k)
Health insurance
Dental insurance
Paid time off