Store Manager - LA at Moleskine America, Inc. – Los Angeles, California

Moleskine is seeking a Store Manager to lead our Century City location in Los Angeles. This store is consistently ranked among the top-performing locations in our global retail network.

This role is responsible for maintaining and building on a high-performing business across sales, team development, operations, and local engagement. The Store Manager is expected to quickly understand what drives results, maintain momentum, and identify opportunities for continued growth.

This is a hands-on role in a lean environment. You’ll lead from the floor and operate as both a business owner and team leader.

What You’ll Do

• Drive sales and profitability through active management of retail KPIs (conversion, UPT, AOV)
• Lead daily store operations, including floor coverage, merchandising, and inventory
• Recruit, hire, and develop a strong, accountable team
• Coach performance in real time and set clear expectations for sales and service
• Build strong customer relationships that translate into repeat business and sales growth
• Build schedules aligned to payroll and business needs
• Analyze performance and take action to improve results week over week
• Own inventory processes and resolve discrepancies
• Maintain brand standards across customer experience and visual presentation

What We’re Looking For

• Experience managing a retail store or similar business unit
• Strong understanding of retail KPIs and how to manage them on the floor
• Track record of hiring and developing effective teams
• Comfortable in a lean, high-ownership environment
• Ability to step into an established, high-performing store and take a thoughtful approach to change
• Ability to build meaningful customer relationships and deliver a high-quality service experience
• Able to operate independently, make sound decisions, and solve problems in real time
• Strong organizational and communication skills
• Fluent in English