Marine Planning Specialist at Odfjell USA Houston Inc – Houston, Texas

ODFJELL JOB DESCRIPTION

COMPANY: OTH

JOB LOCATION: OTH TERMINAL

JOB TITLE: Marine Planning Specialist

DEPARTMENT: Integrated Planning

REPORTS TO: Integrated Planning Supervisor

EXEMPT/NON-EXEMPT: SALARIED NON-EXEMPT

MANAGERIAL (Y/N): N # Direct reports: _0_________________# Total: _____________

BUDGET AUTHORITY: Total Budget Amt: _N/A______ Authorization Amt:______________

OVERALL RESPONSIBILITIES

Consistent with Company rules and governmental regulations, coordinates all customer orders and product movement with terminal services, vessels, transfer and storage facilities.

ESSENTIAL FUNCTIONS

• Assure Odfjell Terminals (Houston) Inc. product transfer and storage facilities are utilized as efficiently as possible in the execution of customer orders.
• Contact Customer Service if modifications are needed or to clarify orders.
• Coordinate preparation and issuance of all orders and instructions to Operations regarding specific client needs and handling requirements.
• Coordinate inbound/outbound vehicles of conveyance to comply with operation and client requirements.
• Escalate all agent complaints/non-conformances so they can be entered into Intelex
• Complete all documents needed to process client orders. Distributes documents to Operations and all other pertinent units or individuals.
• Ensure prompt and orderly processing of all client orders and service requirements in a manner designed to create maximum customer satisfaction and repeat business, in the most cost-effective manner possible.
• Communicate with Customer Service Representative, common carriers, and surveyors to ensure full understanding of customer needs and product handling requirements.
• Oversee compliance with all quality control procedures, rules and regulations that affect product movement to assure that client orders meet all Company and governmental requirements.
• Provide the necessary level of expertise, training and experience needed to carry out the above accountabilities in a professionally satisfactory manner.
• Conduct daily meetings with operations and customer service on the upcoming marine movements.
• Handle NOR’s with the agents and advise operations.
• Follow company policies and comply with company regulations. Cooperate and support colleagues.
• Cross-train to become competent in covering for rail, truck and inventory specialist positions

OTHER FUNCTIONS

• In case of absence, the employee’s supervisor will assume and/or assign responsibility for this position’s duties.
• Perform other job related duties as assigned.

MINIMUM QUALIFICATIONS

• High School diploma or equivalent
• Problem solving skills
• Able to coordinate multiple services, data and people in an alert and organized manner that focuses on results and customer satisfaction.
• Able to work well with people so that proper coordination between clients, personnel and suppliers can be achieved in the most harmonious and efficient way possible.
• Specific knowledge of Planning Department functions and product movement of chemical liquids by various modes.

PHYSICAL/MENTAL REQUIREMENTS

Use attached checklist, then list applicable requirements here. Add any physical/mental requirements that are unique to this job and not on the checklist.

WORKING CONDITIONS

• Close proximity to hazardous chemicals.
• Cubicle office environment.
• Air conditioned office environment.
• Rotating On-call after hours to revise/updated customer/agent orders.

TOOLS AND EQUIPMENT UTILIZED

• General office equipment
• IBM compatible PC
• SAP-based Terminal Management System
• Microsoft Windows
• MS Word
• MS Excel
• MS Outlook e-mail
• Intelex