Senior Manager, Licensing & Compliance, Solar Servicing in Remote at Forbright Bank
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Job Description
Identify and mitigate potential compliance risks for the Bank's Solar Servicing business
Support the design of compliant programs, advising business leaders on regulatory requirements and emerging regulatory risks, and reporting on risks and issues
Partner closely with business on growth and other initiatives
Provide support and subject matter expertise for the evaluation and development of risk assessments, effective regulatory compliance internal controls, issues management, program governance, and process improvements
Be the primary point of contact for filing Solar Servicing’s licensing annual reports; obtaining and maintaining state licenses for Solar Servicing’s licensed activities; and state examinations (including exam responses, escalating findings, and ensuring timely remediation and closure of action items)
Manage a comprehensive compliance monitoring and testing program using risk-based methodologies and deliver actionable reporting and insights to senior management
Oversee third-party servicers to ensure regulatory compliance, including performance monitoring, risk identification, and remediation
Provide guidance to business partners on servicing laws and regulations
Support efforts to monitor regulatory and legal developments, including assessing impacts to business
Support the application of corporate compliance policies and review of procedures developed by the business
Establish and maintain relationships with internal and external business partners through coordination on consumer servicing matters
Perform other duties as assigned
Bachelor’s Degree required; Master’s Degree preferred
Minimum of 6 years of experience in servicing and debt collection compliance, licensing, or a related function within financial services or another highly regulated industry required
Ability to read and interpret technical or regulatory language and convert to plain language within business practices
Ability to think independently, take ownership, and drive initiatives to resolution while reporting appropriately on progress made and issues encountered
Demonstrated application of consumer protection laws and regulations such as TILA/Regulation Z, ECOA/Regulation B, FCRA Including Red Flags Rule, FACTA, FDCPA, MLA, SCRA, BSA/AML, EFTA, UDAAP, and GLBA
State servicing law knowledge is a plus
Ability to travel 10% of the year
Ability to learn new laws, rules, and regulations
Professional certifications(s) such as Paralegal, Certified Regulatory Compliance Manager (CRCM), Certified Risk Professional (CRP), Certified Anti-Money Laundering Specialist (CAMS), Certified Information Privacy Professional, or Certified Internal Auditor (CIA) preferred
Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
Excellent verbal, written, and interpersonal communication skills
Strong organizational skills and attention to detail
Outstanding problem-solving and time management skills
Self-motivated, self-directed, and results-oriented
Adaptable and able to multitask in a fast-paced environment
Can work independently and within a team; solution-oriented with a collaborative approach
$108,000 - $130,000 a year