Administrative Support Specialist in Lenoir NC at Caldwell County, NC

Performs a variety of responsible clerical support and office duties at a level requiring knowledge of departmental rules, regulations, procedures and services.

An employee in this class performs a variety of clerical support, records processing, data entry and related office duties. Work includes greeting the public and answering questions and giving information, typing or data entry work, and creating and maintaining accurate files and records. Customer service duties require tact and courtesy particularly when encountering sensitive or confidential matters. Work has moderate complexity and some variety in daily assignments or work activities. Work typically follows established procedures; precedent setting situations are referred to others. Work includes the use of modern office technology including word processing, data base, spreadsheet and other software applications. Work is performed under regular supervision and is evaluated through observation, conferences, and the quality and effectiveness of the work completed.

Performs related duties as required.

Graduation from high school supplemented by business courses and some secretarial or clerical experience; or an equivalent combination of education and experience.

Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a checklist which can give further details about that one specific position. These documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.