Fully Remote | Vacation Planning Support Representative at Destination Knot – California

Position Overview:

We are seeking a detail-oriented and customer-focused Vacation Planning Support Representative to assist clients with researching, coordinating, and organizing travel experiences. This fully remote role supports the vacation planning process from initial inquiry through confirmed reservations.

This is an entry-level opportunity. No prior travel industry experience is required. Structured training and ongoing mentorship are provided.

Key Responsibilities:

Assist clients with researching destinations, resorts, cruises, and vacation packages

Provide support during the reservation and confirmation process

Communicate clearly with clients regarding travel details, timelines, and requirements

Review booking information to ensure accuracy and completeness

Maintain organized records of client preferences and itineraries

Provide follow-up support before and after travel

Qualifications:

Strong written and verbal communication skills

Comfortable using online systems and digital platforms

Organized with strong attention to detail

Self-motivated and able to manage responsibilities independently in a remote setting

Customer service, hospitality, or administrative experience is beneficial but not required

What We Provide:

Structured onboarding and training program

Access to travel booking platforms and supplier resources

Flexible remote work environment

Supportive and collaborative team culture

Ideal Candidate:

This position is well suited for individuals exploring the travel industry for the first time, career changers seeking a flexible remote role, or professionals who enjoy helping others plan meaningful experiences.