What is the role of a Housing Coordinator at VOA Illinois?

The Housing Coordinator position at VOA Illinois is a Full-time or part-time position opportunity in the Executive/Management field.

Where is this Housing Coordinator job located?

Joliet, Illinois, 60432, United States

What type of employment is offered for this Housing Coordinator role?

Full-time or part-time position

How can I apply for the Housing Coordinator position at VOA Illinois?

You can apply directly through the application link provided.

Housing Coordinator at VOA Illinois

Housing Coordinator

Location: Joliet, IL 60432

Pay: $19.30 - $26.64 Hourly ($40,144 - $55,411 annually)

Schedule: Full Time, Non-Exempt (40 hours/week)

Work Arrangement: On-site (Hybrid eligible after 90 Days)

About Us: Volunteers of America Illinois is a national, faith-based nonprofit founded over 125 years ago. VOA Illinois delivers strength-based, trauma-informed, and culturally sensitive programs across the state.

We are a certified Great Place to Work and proudly promote from within — over 50% of our workforce has advanced into new roles within the organization. We continue to innovate and evolve based on the needs of the communities we serve. Check out our careers page to find more opportunities at Careers - VOA Illinois.

Program Overview: Support Services for Veteran Families (SSVF) is a comprehensive housing stability program designed to support Veterans who are experiencing homelessness or are at risk of losing stable housing. The program focuses on helping Veterans quickly secure safe, stable housing while providing the supportive services needed to maintain long-term independence and stability.

We provide:

Housing navigation and placement assistance to help Veterans locate safe, affordable housing
Personalized service plans developed in collaboration with Veteran Services staff
Connections to community resources including healthcare, employment services, and financial assistance
Landlord engagement and housing advocacy to expand housing opportunities for Veterans
Housing stability support including case management, referrals, and ongoing service coordination
Outreach and partnerships with community organizations and local Veteran service providers
Education and guidance on tenant rights, housing resources, and long-term housing stability

Our goal is to help Veterans achieve safe and stable housing, strengthen self-sufficiency, and successfully overcome housing instability so they can thrive in their communities.

Position Summary: The Housing Coordinator plays a critical role in helping Veterans access and maintain stable housing. This position focuses on housing navigation, landlord engagement, housing inspections, and coordination with community partners to expand safe and affordable housing opportunities for Veterans. Using a trauma-informed and culturally responsive approach, the Housing Coordinator collaborates with internal teams, community partners, and landlords to prevent and end Veteran homelessness while supporting Veterans in securing and maintaining permanent housing.

Work Environment & Schedule:

Full-time, in-office position averaging 40 hours per week
Eligible for at least one remote workday per week after Initial Training Period
Travel throughout assigned service areas and surrounding counties
Ability to lift up to 50 lbs.
Physical demands include sedentary work, computer use, and frequent communication with clients, colleagues, and partners involved in client support.
Must be able to travel within the community, transport clients when necessary, and assist clients in and out of vehicles

What You'll Do:

Coordinate with service providers, community partners, and stakeholders to prevent and end Veteran homelessness
Provide housing navigation services including participant assessments, housing referrals, and placement support
Conduct housing inspections and ensure properties meet required safety and compliance standards
Serve as a resource on fair housing laws, affordable housing regulations, and tenant/landlord rights
Recruit, engage, and retain landlords through outreach and relationship-building to expand housing opportunities for Veterans
Respond promptly to participant, landlord, and partner inquiries to ensure timely housing placements
Maintain accurate documentation in program databases and systems including HUD-VASH, VA systems, Microsoft Teams, and Microsoft Office
Collaborate with the Program Manager and team members to develop strategies that support long-term housing stability for Veterans
Support program performance goals and ensure compliance with HUD, VA, and other housing program regulations
Facilitate and participate in housing-related outreach events such as landlord seminars and housing resource fairs
Research housing and demographic trends to support program planning and development
Serve as a liaison with legal service providers for housing disputes, eviction prevention, and fair housing concerns
Represent the program at community meetings, coalitions, and local partnerships
Support organizational collaboration, continuous improvement, and the mission of VOA Illinois
Perform additional duties as assigned by the supervisor
Exhibit cultural competence while serving clients of diverse backgrounds and commit to expanding knowledge and understanding of different communities and people groups.

Qualifications

Required:

High School Diploma or equivalent
At least 2 years of experience working with low-income or homeless populations in supportive housing services, property management, or a related field
Valid driver's license, vehicle insurance, and reliable transportation during work hours
Proficiency in Microsoft Office, including spreadsheets, databases, and reporting tools
High School Diploma or equivalent
Strong English reading, writing, and verbal communication skills
Excellent organizational, customer service, and multitasking skills
Ability to communicate effectively with diverse staff, residents, and partners

Preferred:

Familiarity with subsidized or market-rate rental housing in the Chicagoland area
Experience working with community resources, housing providers, or service organizations that support housing stability

Compensation and Benefits:

We offer a competitive benefits package including:

Medical Dental, Vision
403(b) with employer match
Generous Paid-Time Off
On-Demand Pay: Early wage access through Payactiv
Public Service Loan Forgiveness (PSLF) eligible employer
Life Insurance
Flexible Spending Account (FSA) / Health Savings Account (HSA)
Employee Assistance Program (EAP)
Referral program

VOA Illinois provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status or any other characteristic protected by state, federal or local law.

Reasonable accommodations will be considered to qualified applicants and employees with disabilities upon request.

Housing Coordinator at VOA Illinois – Joliet, Illinois

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