Operations Support Associate | Knox Area at Knox Area Rescue Minist – Knoxville, Tennessee

Join a Mission That Changes Lives — Including Yours

At KARM Stores, our team does more than operate thrift stores--we help fund life-changing ministry for people experiencing homelessness and crisis in East Tennessee. The Operations Support Associate plays a key role in supporting store success by working across both retail and processing functions, serving donors and customers well, and helping maintain an organized, productive, and mission-driven environment.

This position is ideal for someone who enjoys a variety in their day, works well in a fast-paced setting, values teamwork, and is willing to step in wherever needed to support store operations.

Why Work at KARM Stores?

Every Sunday Off — GuaranteedCompetitive hourly pay based on location and experience25% Employee Discount90-Day Performance Review EligibilityPerformance-Based IncreasesReferral Bonuses & Incentive OpportunitiesPaid Time Off & Benefits Eligibility (Full-Time)Career Growth & Advancement Opportunities

What You’ll Do

Support daily operations in both the processing and retail departments Welcome and assist donors and customers in a friendly, timely, and professional manner Help create a positive experience that reflects appreciation, hospitality, and excellent service Assist with stocking sales floor merchandise and organizing clothing racks and displays Help maintain an orderly, clean, and efficient work environment Complete tasks accurately and efficiently in a fast-paced setting Work closely with store leadership and team members to meet operational needs Travel with the Operations Support Team from store to store within the assigned zone, as needed Contribute to a healthy team culture that supports the mission of KARM Stores

What We’re Looking For

A people-first attitude with a pleasant, willing spirit and servant-hearted approach Strong verbal and written communication skills Ability to interact professionally with donors, customers, and team members Clear handwriting and ability to complete basic documentation accurately Strong attention to detail and organization Ability to solve problems, take initiative, and work with minimal supervision Ability to adapt quickly and work effectively in a fast-paced environment Basic computer skills, including typing and web browsing Commitment to the mission and values of KARM Stores

Physical Requirements

Stand for up to 100% of the workday Walk for up to 75% of the workday Use hands continuously throughout the workday Bend and lift throughout the day Communicate effectively in person and by phone as needed

Additional Information

KARM Stores participates in E-Verify and confirms employment eligibility through Form I-9 documentation.

We are proud to be a second-chance employer. Criminal history does not automatically disqualify applicants. Background checks are conducted in accordance with applicable law.

KARM Stores is an Equal Opportunity Employer.