Senior Operations Support Coordinator - Genetic Services at University Health System- San Antonio – San Antonio, Texas

POSITION SUMMARY/RESPONSIBILITIES

Position is responsible for operational management of support services team in Genetics. This includes all operations necessary to deliver services such as clerical work, electronic medical records, sample send-out, patient services / satisfaction, physician relationships, clerical staff supervision, and quality / performance improvement; This position will also provide training and optimization of processes aimed at supporting increased quality and efficiency. This position will oversee Genetics send-out processes and ensure that samples are sent out immediately for testing at the approved send out labs and collect results to enter into the lab information computer systems. Participates in the strategic planning and overall development of clinical services.

EDUCATION/EXPERIENCE

One year of manager or supervisor experience in related field is preferred. Associates or Bachelor’s degree (in related field) preferred. Knowledge of medical terminology is required.