Production Manager | Sherlake Location at Knox Area Rescue Minist – Knoxville, Tennessee

Join a Mission That Changes Lives — Including Yours

At KARM Stores, our production teams turn donations into opportunity. The Production Manager leads the back-of-house operation to ensure donations are processed efficiently, accurately, and safely--sothe sales floor is stocked, customers are served well, and our mission is funded.

Role Snapshot: Hands-on leader responsible for daily production execution. team coaching, and operational standards from donation intake through processing, pricing, and flow to the sales floor.

Why Work at KARM Stores?

Every Sunday Off — GuaranteedCompetitive pay based on location and experience25% Employee Discount90-Day Performance Review EligibilityPerformance-Based IncreasesReferral Bonuses & Incentive OpportunitiesPaid Time Off & Benefits Eligibility (Full-Time)Career Growth & Advancement Opportunities

Position Type

Full-Time Hourly

Key Responsibilities

Production LeadershipSet & communicate daily/weekly production goals and priorities to the teamMonitor progress in real time and adjust workflow & staffing to maintain pace.Review store dashboards/production metrics & communicate expectations and results team members.Ensure smooth flow from donation intake to processing, pricing, and sales floor readiness.

Team Leadership & AccountabilityCoach, train, & provide regular feedback to team members; document performance as needed.Maintain a positive, respectful, mission-driven work culture aligned to KARM valuesAddress performance issues promptly in partnership with store leadership/HR policy.Support hiring, onboarding, cross-training, and scheduling to meet production needs. Operational OversightEnsure required paperwork (production logs, labor tracking, daily reports) is accurate and submitted on time.Build and manage team schedules based on donation volume, store needs, and staffing levels.Maintain strong inventory control in processing areas; ensure appropriate sorting, accuracy, and staging.Identify barriers to production flow and implement solutions to improve efficiency and quality.Maintain clean, organized, and safe work areas; reinforce safety expectations and proper equipment use.

What Success Looks Like

You will thrive in this role if you:

Enjoy hands-on, physical workLike measurable goals & hitting production targetsCan stay focused in a fast-paced environmentWork well leading a teamTake pride in quality & consistency

Qualifications

Required

High school diploma or equivalent.

1–3+ years of experience in retail, production, warehouse, or operations leadership (or equivalent).

Demonstrated ability to lead and motivate a team in a fast-paced environment.

Ability to track metrics, follow processes, and ensure accuracy/quality.

Strong communication and problem-solving skills.

Preferred

Experience in thrift/retail production, inventory flow, pricing, or warehouse processing.

Experience scheduling teams and managing daily production goals.

Familiarity with POS or basic computer systems (Google Workspace a plus).

Work Environment / Physical Requirements

Frequent standing, walking, bending, lifting, and moving items throughout the shift.

Ability to lift/move up to 50 lbs.

Works in a production/warehouse environment with varying temperatures and donation volumes.

Faith-Based Statement

KARM Stores is a faith-based, mission-driven organization and an equal opportunity employer. Reasonable accommodations are available as required by law.

Additional Information

KARM Stores participates in E-Verify and confirms employment eligibility through Form I-9 documentation.

We are proud to be a second-chance employer. Criminal history does not automatically disqualify applicants. Background checks are conducted in accordance with applicable law.

KARM Stores is an Equal Opportunity Employer.